Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Lead CX consulting engagements by analyzing XM data, managing projects, mentoring junior staff, and delivering strategic recommendations. Drive client communications, design CX solutions, manage resources and timelines, identify growth opportunities, and promote continuous improvement and professional development across teams.

Lead GTM and revenue for Zuora Payments, build and run overlay sales motions, launch agentic payment and orchestration plays, manage partner ecosystems, drive adoption and KPIs, partner with Product on roadmap, and use AI agents to scale and document repeatable sales plays.

Serve as primary client contact for inquiries, onboarding, billing, and churn intervention. Maintain CRM hygiene, execute structured outreach and EOD reports, coordinate with carriers and internal teams, document interactions, and optimize SOPs to preserve retention and streamline operations.

Own and operate SoundHound's global equity program end-to-end: administer RSU/PSU awards and lifecycle events, design SOX controls and procedures, manage Shareworks as system of record, coordinate with Legal/Finance/Tax/Payroll and auditors, handle Section 16 and 10-Q/10-K disclosures, maintain 10b5-1 plans, and provide cross-functional guidance and strategic equity program improvements.

Manage onboarding for new M&A transactions including client communications, document collection and upload, wire verification, fee collection, reconciliations, reporting to senior leadership, and cross-team coordination to ensure timely post-close account support.

Develop and productionize consumer-facing AI features using LLMs. Collaborate across the AI stack, run A/B tests and evaluations, improve model reliability and guardrails, and optimize latency, cost, and scalability of production AI systems.

Partner with hiring managers to source, screen, and present qualified candidates; coordinate interviews; manage ATS pipelines; support offers, compliance, metrics, employer branding, and continuous recruiting improvements.

Lead end-to-end cross-functional programs from development through launch, coordinating Content, Marketing, Product, Production and Legal. Manage timelines, risks, and deliveries for courses and campaigns, improve operational processes, document scalable workflows, and leverage AI and automation to increase efficiency. Also develop integrated go-to-market strategies, write creative briefs, partner with talent and stakeholders, and use audience insights and experimentation to optimize campaign performance.

Own payments and checkout end-to-end: set roadmap, ship checkout and subscription features, run A/B tests, manage payment vendors/processors, monitor rebill/auth/chargeback health, resolve billing escalations, and build Looker/BigQuery dashboards to track performance and impact.

Support new business development by identifying prospects, researching opportunities, managing CRM pipelines, and aiding outreach. Collaborate with strategists and analysts to create commercial presentations and thought leadership, use AI-enabled research for prospecting, and support events and relationship-building to drive revenue growth for Storyful Intelligence.