Top Tech Jobs & Startup Jobs in Raleigh-Durham, NC

Serve as the first point of contact for employees and visitors, manage the reception desk and shared admin mailbox, handle incoming/outgoing mail and couriers, organize meeting room bookings and meeting logistics (including catering and visitor coordination), and order and monitor office and kitchen supplies to maintain a professional, well-stocked workplace.

Own day-to-day administration of global equity programs (RSUs, options, performance awards), manage grants/vesting/exercises/settlements, maintain reconciled data across equity platform, HRIS, payroll and finance, partner with Payroll/Tax/Legal/Finance, prepare reporting and support audits/controls, manage employee inquiries and education, and support automation, system testing and new-country launches.

Design and deploy production-grade LLM-powered systems (RAG, agents, pipelines). Integrate AI across products, fine-tune and evaluate models, define prompt/modeling best practices, monitor model performance, and mentor engineers.

Manage FP&A for US customers: produce managerial reports, build forecasting, budgeting, unit-economics and financial models, analyze statements, recommend cost optimizations, lead stakeholder communications, and manage projects and financial systems development.

Build and iterate custom AI agents, agentic workflows, and automations for marketing teams. Integrate LLMs with martech (Marketo, Salesforce, 6sense) via MCP connectors, Zapier, and APIs. Deliver weekly backlog items, run enablement sessions, document prompts/guardrails, evaluate AI tools, and optionally explore RAG or multi-modal AI projects.

Support insurance and reinsurance accounting by recording transactions in SAP, performing reconciliations, supporting month‑end close, preparing IFRS 17/4 reporting and variance analysis, maintaining controls and documentation, assisting audits, and contributing to process improvements and UAT.

Develop and maintain 18-month sales, inventory, receipt and shipment plans by classification; analyze POS and sales trends; prepare and present monthly consensus reports; collaborate with account, merchandising, and supply planning teams; provide standard and ad hoc reporting to optimize inventory and in-season opportunities.

Lead L3 technical support for enterprise customers: manage complex incidents, perform root cause analysis, troubleshoot OS/network/cloud environments, author support documentation, collaborate with Engineering/Product/Customer Success, and ensure high customer satisfaction and operational excellence.

Develop and execute content, social media, email, and event marketing (virtual and onsite) to promote services and e-learning. Track and report performance using analytics, support webinar and conference promotion, prepare collateral and giveaways, and contribute to brand-building. Travel in the USA up to four times per year.

First-line participant support for retirement accounts via Intercom and phone; guide account setup, enrollments, deferrals, rollovers, withdrawals, and loans; resolve issues end-to-end and escalate when needed; build support content and AI-powered tooling; coordinate money movements and external custodial/vendor partners; surface recurring problems to product and engineering; own support quality, response times, and tone.