Top Tech Jobs & Startup Jobs in Providence, RI

Own DigniFi’s partner integration strategy and roadmap across dealership software, OEM, payment, service-lane, and warranty platforms. Translate business goals into API, data-model, and implementation requirements; influence external partner roadmaps; coordinate internal product, engineering, compliance, legal, and commercial teams; remove delivery roadblocks; and measure integration adoption, activation, financing volume, and engagement to guide future product decisions.

Resolves contractor support tickets involving payments, identity verification, account access, onboarding, and project issues. Serves as a single point of contact, coordinates escalations across internal teams, monitors Discord requests, applies ticket severity classifications, supports P0 on-call response, and identifies opportunities for self-service and automation. Maintains service-level performance and helps reduce re-escalations and unresolved contractor issues.

Lead the evolution of the Password Safe platform and infrastructure across cloud and on-premises environments. Design highly available systems, optimize platform services, standardize CI/CD and infrastructure-as-code practices, and establish GitOps workflows. Build observability, SLOs, chaos engineering, and disaster recovery capabilities. Serve as a technical leader by defining SRE strategy, mentoring engineers, conducting design and incident reviews, and influencing the engineering roadmap.

Own the provider marketplace roadmap, including provider tooling, self-serve APIs, onboarding, pricing, prioritization, quality systems, and marketplace incentives. Design and launch auctions, capacity markets, dynamic pricing, service tiers, and diagnostics. Use routing data, request logs, and unit economics to improve liquidity, provider performance, and supply-demand matching while partnering closely with engineering, operations, and provider teams.

Own a portfolio of client accounting relationships as an outsourced controller or CFO. Responsibilities include reviewing monthly financials, forecasting cash flow, analyzing ROI, supporting business decisions, leading client onboarding and cleanup projects, and supervising accounting staff. The role requires strong technical accounting knowledge, entity-structure expertise, client communication, and experience with budgeting, forecasting, equity waterfalls, and distributions.

Designs, deploys, administers, and optimizes secure, highly available AWS infrastructure and Microsoft-based enterprise environments. Responsibilities include AWS architecture, SQL Server administration, enterprise networking, Windows Server and IIS support, infrastructure automation, monitoring, incident response, disaster recovery, security, and compliance. The role troubleshoots complex issues across cloud, network, operating system, database, and application layers, leads major incident resolution, supports migrations, and participates in on-call operations.

Talent-pipeline posting for future logistics and supply chain opportunities. Potential roles may include logistics coordination, dispatch, supply chain support, customer service, transportation or fleet support, and administrative or operational support. Candidates should be comfortable in fast-paced environments and demonstrate strong problem-solving skills. Applications will be retained and reviewed as suitable openings become available.

Manage a portfolio of utility and energy-efficiency clients as the primary contact throughout program implementation. Build stakeholder relationships, coordinate internal and external teams, manage timelines, risks, and contractual deliverables, and maintain strong client satisfaction. Identify account expansion and sales opportunities, lead client meetings and RFP efforts, translate client priorities into action, and drive continuous improvement across program delivery.

Reviews signed customer agreements against Salesforce records and quotes to verify products, quantities, prices, dates, approvals, and required data before billing and onboarding. Corrects routine Salesforce issues, tracks returned deals, communicates with Sales and Customer Success, escalates exceptions, confirms downstream handoffs, logs root causes, and improves procedures using AI-assisted review tools.

Analyzes operational data and business processes to identify inefficiencies, bottlenecks, and root causes. Maps workflows, evaluates outcomes using statistical methods, recommends and implements process improvements, and monitors results. Creates standard operating procedures and workflow documentation, communicates findings to stakeholders, and collaborates with cross-functional teams on process changes. Provides training and support for new processes and best practices.