Top Tech Jobs & Startup Jobs in Providence, RI

Leads client relationships and serves as a trusted advisor on AI and data analytics solutions. Evaluates use cases, workflows, capabilities, limitations, and implementation strategies; coordinates internal teams, manages complex projects and escalations, mentors consultants, and identifies service improvements. Applies business and commercial judgment while communicating technical concepts to varied audiences and tracking client and project metrics.

Lead Unite Us’s product organization, defining product vision, strategy, roadmap, and investment priorities across its healthcare and social-care platform. Oversee platform, identity, interoperability, APIs, analytics, regulatory compliance, and portfolio outcomes. Build and develop product leadership teams, establish outcome-focused practices, partner with engineering, design, sales, and customers, and drive measurable customer, financial, and social-impact results.

Leads B2B customer and community marketing programs, including customer launches, campaigns, advocacy, content, events, webinars, lifecycle communications, and Voice of the Customer initiatives. Coordinates cross-functional stakeholders, approvals, timelines, executive engagement, and customer participation. Partners with Sales and Customer Success to support retention, renewals, expansion, and advocacy while tracking campaign performance and recommending improvements.

Own the reliability, security, performance, and availability of cloud-based database and data warehouse platforms. Administer and optimize Microsoft SQL Server and Amazon Redshift, lead AWS data warehouse operations, design high-availability and disaster-recovery strategies, manage access controls and auditing, and drive automation and monitoring improvements. Collaborate with Engineering, Product, Infrastructure, Analytics, and business leaders to support scalable, secure data systems and downstream analytics and AI use cases.

Designs and manages multi-cloud infrastructure across GCP, AWS, and Azure using Terraform and Kubernetes. Provides hands-on developer support, troubleshoots infrastructure and cluster issues, and maintains highly available systems. Responsibilities include networking, container orchestration, monitoring, logging, CI/CD automation, documentation, security collaboration, and on-call participation.

Owns the end-to-end revenue accounting lifecycle for commercial partnerships, from deal structuring and contract review through launch, operational execution, reconciliations, journal entries, close, and audit support. Applies ASC 606 to complex arrangements, establishes scalable accounting controls and processes, advises leadership, and partners with Legal, Partnerships, Product, Revenue Operations, FP&A, and Engineering to improve quote-to-cash operations and partnership readiness.

Generate qualified enterprise sales meetings through persistent, multi-channel outreach, including cold calls, personalized emails, video, and social selling. Partner with Account Executives to identify and penetrate target accounts, lead initial discovery meetings, uncover energy management needs, and deliver compelling product overviews. Maintain sales activity and pipeline quotas while adapting prospecting strategies based on client feedback.

Provides billing support and customer service for small and midsize UCaaS customers through inbound calls, email, and follow-up. Responsibilities include documenting interactions in Oracle, explaining billing procedures, verifying account authorization, processing credits, refunds, and charges, and collaborating with technical support, sales, and customer service teams. The role requires strong communication, data entry, organization, billing research, payment-processing knowledge, and the ability to meet call center performance metrics.

Designs, operates, and improves secure multi-account AWS infrastructure, Infrastructure as Code, CI/CD pipelines, containerized workloads, monitoring, observability, and cloud security controls. Troubleshoots issues across the software delivery and runtime stack, documents operational standards, mentors engineers, and supports technical readiness reviews. The role also contributes to automation, reliability, and potentially generative AI infrastructure and developer workflows.

Operate and optimize WEKA data platform deployments for AI hyperscaler customers. Responsibilities include monitoring, upgrades, capacity management, tenant onboarding, storage and networking configuration, Kubernetes and GPU infrastructure support, performance benchmarking, incident escalation, runbook development, and automation using Python, Bash, and Ansible. The role requires strong Linux, storage, networking, cloud, and customer-facing infrastructure administration experience.