Top Tech Jobs & Startup Jobs in Providence, RI

Drive national sales and account growth for IT cooling equipment, services, and software. Develop strategic customer relationships, pursue new business, manage channel partners, lead proposals and negotiations, forecast revenue, analyze market trends, and represent the company at industry events. The role requires technical knowledge of HVAC, mission-critical infrastructure, power quality, and data center solutions, along with strong commercial, communication, and relationship-management skills.

Manage inbound customer support tickets, comments, tasks, and emails for key B2B accounts. Resolve standard record retrieval, delivery, billing, and how-to questions within SLAs; identify and escalate technical issues; document tickets and account notes; monitor queue performance; and surface recurring feedback themes. The role also helps build and refine support playbooks and escalation processes in an early-stage SaaS environment.

Lead live online classes on data center technology for approximately 100 adult learners. Prepare and deliver lessons, answer questions, monitor participation, adapt explanations to varied experience levels, and foster an inclusive learning environment. Collaborate with program staff on scheduling, curriculum and material improvements, document feedback, and support smooth program delivery. The role requires data center or comparable infrastructure experience, technical team leadership, strong Japanese instruction skills, and English communication with internal staff.

Own customer value and adoption plans for a B2B SaaS account portfolio. Build relationships with business and technical stakeholders, connect Mixpanel usage to measurable outcomes and ROI, lead enablement and business reviews, monitor account health, identify expansion and renewal opportunities, triage product issues, and advise customers on AI-enabled product workflows. Collaborate with Account Executives, renewal teams, Product, Engineering, and GTM partners to drive adoption and share best practices.

Own Revive Media’s marketing strategy and build a demand generation engine for Convoy’s expansion into SMB verticals. Responsibilities include brand positioning, competitive research, multi-channel pipeline generation, PR, events, website direction, content and social strategy, budget ownership, forecasting, marketing analytics, and cross-functional CRM partnership. The role also manages external contractors, supports win-back campaigns, and develops the business case for future marketing hires.

Lead planning, execution, and delivery of moderate-to-high complexity projects, aligning Training, Design, and Technical Writing with engineering and client goals. Drive change management, manage cross-functional dependencies, report on project KPIs, act as primary client contact, and ensure operational readiness for global support teams.

Lead ShipMonk’s global talent acquisition function across high-volume warehouse hiring, corporate and technology recruiting, and senior searches. Build scalable, data-driven recruiting systems, define hiring metrics, coach recruiters, train hiring managers, shape the talent brand, and introduce AI-enabled recruiting tools. Initially serve as a hands-on player-coach before transitioning to broader team leadership. Travel 25–30% across fulfillment sites and corporate offices.

Designs and operates cyber recovery vaults and enterprise backup environments. Responsibilities include configuring replication and protection policies, validating recovery copies, conducting recovery drills, troubleshooting backup and synchronization issues, installing and upgrading appliances and software, performing restores, monitoring system health, managing storage access, tuning performance, and improving backup processes and costs.

Engages prospective home-care patients and caregivers through inbound and outbound calls, social media, and website inquiries. The role nurtures prospects, explains FreedomCare programs, collects and validates enrollment information, follows up with interested individuals, and supports the intake process. Success requires meeting individual and team performance targets while delivering empathetic customer experiences. The position is remote, Monday through Friday, and serves Arizona customers.

Prospect and close new small-business SaaS sales opportunities for customers with 0–99 employees. Manage leads from channel and partner sources, tailor outreach, achieve recurring booking goals, maintain consistent sales activity, and contribute to a collaborative, growth-oriented team.