Owns the CTO’s operating system across Product, Engineering, and Implementation. Responsibilities include leading strategic initiatives, operating cadence, PMO development, portfolio prioritization, customer delivery standards, executive communications, workforce planning, organizational design, budgeting, and financial reporting. The role manages and grows technical program managers while integrating priorities across commercial and government delivery teams.

Leads and grows a team of AI Deployment Engineers responsible for implementing agentic AI solutions across customer accounts. Owns delivery outcomes, staffing, roadmaps, customer relationships, technical standards, production reliability, adoption, and cross-functional coordination. The role requires hands-on expertise with agentic AI, cloud systems, APIs, data platforms, and software development while managing complex enterprise implementations.

Own end-to-end technical implementation delivery for strategic public-sector accounts in SaaS and regulated environments. Lead architecture, deployment, integrations, data modeling, product development, system health, security, and compliance. Manage implementation pods, mentor technical teams, build senior customer relationships, support presales and expansion opportunities, and translate field needs into product improvements. The role requires extensive enterprise architecture and deployment experience, strong technical communication, and eligibility for Public Trust access, with onsite availability in the DC, Virginia, or Maryland area.