Lead product design, requirements, prioritization, and delivery for complex cross-functional initiatives. Build adoption and customer-health dashboards, analyze usage and competitive positioning, resolve customer escalations, and translate feedback into product improvements. Support enablement through webinars, documentation, and training, while representing the product with customers, advisory boards, and executive stakeholders. Partner closely with Engineering, UX, Platform, Support, Services, Growth, and Customer Success teams.

Own the vision, strategy, and lifecycle of Coupa’s AI Document Intelligence products. Translate LLM, embedding, and agentic AI capabilities into reliable procurement and finance workflow experiences. Partner with data science, ML engineering, UX, engineering, go-to-market, and customer teams to prioritize use cases, define success metrics, launch AI features, and drive adoption. The role requires strong AI product expertise, customer empathy, communication, and the ability to influence cross-functional teams without formal authority.

Lead vision, strategy, and execution for AI-powered features in Coupa's Supplier Network. Drive two-sided marketplace growth, monetization, trust/identity, and product-led growth by partnering with engineering, AI/ML, data science, and commercial teams. Define success metrics, engage customers, and monitor AI and marketplace trends to increase liquidity, revenue, and platform differentiation.