Top IT Support & Helpdesk Jobs in Portland, OR

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

As a NOC Intern, you will monitor systems, provide customer support, manage tickets, perform audits, and collaborate with the team.

Responsible for supervising technology support staff, managing technical systems, improving service delivery metrics, and coordinating across departments for production efficiency.

As a Rework Specialist, you will perform hand assembly, soldering, and rework of SMT and through-hole components while adhering to IPC standards and quality policies.

The Middleware Admin with WebSphere provides support for business systems applications, including testing, design, and analysis while ensuring best practices for users.

The Operating Engineer supports the operation, inspection, and maintenance of mechanical, HVAC, electrical, and plumbing systems, performing various maintenance tasks and ensuring safety compliance.