Top Operations & Support Jobs in Portland, OR

This role involves managing technical projects and ensuring the integrity of data, overseeing operational tech initiatives, and creating documentation to facilitate cross-functional collaboration.

The Director of Outcomes and Strategy will assess educational impact, analyze outcomes data, and provide strategic support for business development and program optimization. Collaborative communication with cross-functional teams is essential to adapt to evolving healthcare needs.

Unsolicited candidate submission for future roles across clinical research, engineering, product, regulatory, business, marketing, operations, and people functions. Share your skills and interests; Altoida will retain your profile and contact you when relevant openings arise.

Manage enrollment outcomes for clients, oversee an on/offshore team, drive operational excellence through metrics and reporting, and improve workflows by collaborating with engineering and product teams.

The Lead Business Operations Analyst will manage quota-setting, territory design, and analytics while optimizing sales effectiveness through data-driven strategies and AI integration.

Administer and optimize Genesys Cloud CX and WFM/dialer systems for a high-volume blended contact center. Manage campaigns, forecasting, scheduling, real-time adherence, compliance, UAT, data imports, and cross-team improvements to drive KPI performance and regulatory compliance.

Prepare, configure, image, test, and troubleshoot computer hardware and software for deployment. Maintain inventory and asset records, document test results, and ensure systems meet specifications prior to shipping. Collaborate with IT/dev teams and non-technical staff; support onboarding processes requiring CJIS clearance.

The Manager of Support Operations will develop operational foundations, improve workflows, implement AI solutions, and lead a high-performing team to enhance customer support experiences.

The General Manager will guide SaaS business units to enhance profitability, improve operational efficiencies, and drive strategic advancements across the organization.

Provide mid-level remote support for customer environments running Linux, OpenStack and Kubernetes. Troubleshoot IaaS issues, reproduce bugs in labs, own escalations end-to-end, coordinate with engineering, perform datacenter hardware and networking triage, participate in on-call rotations, and create SOPs and change management artifacts.