Top Fintech Jobs in Portland, OR

Provide high-volume customer support via phone, email, and chat: triage, troubleshoot, document issues, escalate complex problems, manage expectations, and collaborate with internal teams to improve support processes and product experience.

This role involves owning the security architecture for AI platforms on GCP, designing guardrails, and integrating security into CI/CD pipelines. Candidates should have extensive experience in cloud security, specifically with GCP services, Kubernetes security, and AI/ML security practices.

Manage inbound homeowner leads through the full sales cycle for Hometap's home equity investment: qualify and educate homeowners, maintain pipeline in Salesforce and Hometap's Hub, coordinate with internal teams, collect documentation, close deals, and meet monthly and quarterly sales targets while ensuring regulatory compliance.

Lead discovery and delivery of AI-first AEC product capabilities. Define roadmap, prototype agentic LLM workflows, translate research into requirements, measure outcomes, and partner with UX, Engineering, and GTM to drive adoption and growth.

This role involves designing scalable data ingestion systems and building a centralized data lake on Apache Iceberg. Responsibilities include improving performance and reliability, collaborating with data engineers, and providing technical leadership.

Lead enterprise and hybrid cloud architecture strategy and governance. Define reference architectures, hybrid cloud roadmaps, and guardrails. Guide Nutanix private cloud integration, evaluate Azure/AWS/GCP services, enable self-service platforms, mentor architects and engineers, and support executive decision-making to deliver secure, resilient, and scalable platform solutions.

Own full enterprise sales cycle with large mortgage lenders: prospecting, discovery, demos, negotiation, and closing. Manage strategic accounts through integration, scaling, and product expansion. Partner with Product to influence roadmap, build scalable playbooks and processes, and travel to client sites and industry events as needed.

Manage day-to-day personalized direct index portfolios including construction, rebalances, tax transitioning and tax-loss harvesting, ESG customizations, and monitoring corporate actions. Provide portfolio analysis, reporting, and ad-hoc analysis; collaborate with trading, client service, and operations to improve processes, tools, and investment outcomes while supporting product and asset class expansion.

Negotiate delinquent accounts with law firms to secure reduced balances, extended payment terms, or lump-sum settlements. Review legal documents, manage escalated portfolios and client accounts, maintain attorney relationships, meet monthly settlement and compliance goals, and handle high-volume inbound/outbound calls to resolve lawsuits and prevent further legal action.

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.