Top Customer Success Jobs in Portland, OR

5 Days AgoSaved
Remote
Portland, OR
145K-165K Annually
Senior level
145K-165K Annually
Senior level
Information Technology • Consulting
The Vice President of Client Success at LawRank will lead the client success organization, ensure high client retention, develop revenue growth strategies, and establish a robust operating model while interacting with senior management and providing a strategic vision for client engagement.
Top Skills: HubspotPm PlatformSalesforce
Reposted 5 Days AgoSaved
Remote or Hybrid
Portland, OR
110K-150K Annually
Senior level
110K-150K Annually
Senior level
Cloud • Digital Media • Enterprise Web • Marketing Tech • Software
The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.
Top Skills: AIAutomationClickupIntegrations
Reposted 5 Days AgoSaved
Remote
Portland, OR
128K-192K Annually
Senior level
128K-192K Annually
Senior level
Cloud • Information Technology • Insurance • Software • Analytics
The Customer Success Manager will drive customer engagement and satisfaction, create strategic plans, and foster partnerships to maximize Guidewire's value for clients.
Top Skills: AICloud TechnologiesGuidewire Insurancesuite
Reposted 5 Days AgoSaved
Remote
Portland, OR
Junior
Junior
Financial Services
Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.
Top Skills: CanvaZoom
6 Days AgoSaved
Remote
Portland, OR
36K-145K Annually
Senior level
36K-145K Annually
Senior level
Design
The Strategic Customer Success Manager at Maze will manage high-value accounts, drive customer adoption, provide strategic guidance, conduct business reviews, and collaborate across teams to ensure customer success and retention.
Top Skills: CatalystChurnzeroGainsightSalesforce
6 Days AgoSaved
Remote or Hybrid
Portland, OR
70K-90K Annually
Mid level
70K-90K Annually
Mid level
Artificial Intelligence • Cloud • Marketing Tech • Sales • Software • Business Intelligence
As a Customer Success Manager, you will oversee significant mid-market accounts, managing client relationships, driving retention, and maximizing growth through upselling and advocacy while collaborating with cross-functional teams.
Top Skills: B2BSaaS
6 Days AgoSaved
Remote
Portland, OR
Junior
Junior
Information Technology • Software • Analytics
The Customer Success Manager will manage customer relationships, drive renewals and upsells, deliver product training, and advocate for customer needs. The role focuses on fostering trust and measurable results through strategic partnerships in a SaaS environment.
Top Skills: AsanaHr Technology ToolsHubspot
6 Days AgoSaved
Remote
Portland, OR
70K-80K Annually
Mid level
70K-80K Annually
Mid level
AdTech • Information Technology • Marketing Tech • Software
As a Customer Success Manager, you will manage relationships with restaurant partners, drive product adoption, enhance retention, and facilitate onboarding. You'll collaborate with cross-functional teams to support customer growth and analyze performance metrics to identify improvement opportunities.
Top Skills: ChilipiperCrm-Driven SystemsGoogle SuiteOutreachSalesforce
6 Days AgoSaved
Remote
Portland, OR
Senior level
Senior level
Edtech • Information Technology
The Senior Customer Success Manager at Instructure will enhance relationships with higher education clients, ensuring account health, driving growth, and collaborating on strategies for customer success and renewal.
6 Days AgoSaved
Remote
Portland, OR
Mid level
Mid level
Information Technology
The Customer Success Specialist ensures the success and satisfaction of Wildix partners through support, relationship building, and account management while identifying growth opportunities.
Top Skills: Salesforce
6 Days AgoSaved
Remote
Portland, OR
60K-93K Annually
Junior
60K-93K Annually
Junior
eCommerce • Retail • Software
As a Client Success Manager, you will manage relationships with retailer clients, create success plans, monitor feature usage, provide recommendations, and collaborate with cross-functional teams to drive client satisfaction and value.
Top Skills: Ai ToolsCRMGainsightLookerPower BISaaSSalesforce
6 Days AgoSaved
Remote
Portland, OR
58K-82K Annually
Junior
58K-82K Annually
Junior
Fintech • Payments • Software • Financial Services
The role involves onboarding new customers, educating them about Wisetack's benefits, and managing merchant relationships to drive successful activation and growth.
Top Skills: ChatgptClaudeConfluenceGoogle SuiteGranolaSalesforceSalesloftSlackTableau
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6 Days AgoSaved
Remote or Hybrid
Portland, OR
Senior level
Senior level
Fintech • Software • Financial Services • Automation
Lead the Customer Success team by driving onboarding, engagement, and retention strategies, while managing high-value accounts and collaborating with product and sales.
Top Skills: GainsightHubspot
Expert/Leader
Edtech • Professional Services • Social Impact
Lead client engagement initiatives, guide participants in transformational programs, and develop long-term relationships to ensure client success.
Top Skills: Analytics PlatformsCrm Systems
Reposted 6 Days AgoSaved
Remote
Portland, OR
198K-233K Annually
Senior level
198K-233K Annually
Senior level
Software
Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.
Top Skills: Grc
Reposted 6 Days AgoSaved
Remote
Portland, OR
100K-180K Annually
Mid level
100K-180K Annually
Mid level
Enterprise Web • Mobile • Other • Professional Services • Software • App development
The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.
Top Skills: SaaS
6 Days AgoSaved
Remote
Portland, OR
25-40 Hourly
Junior
25-40 Hourly
Junior
Information Technology • Professional Services • Industrial • Manufacturing
The Customer Success Manager will manage client relationships from onboarding to ongoing support, ensuring satisfaction and timely delivery of projects.
Top Skills: Crm ToolsVideo Conferencing
Reposted 6 Days AgoSaved
Remote
Portland, OR
50K-59K Annually
Entry level
50K-59K Annually
Entry level
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client accounts, ensures smooth onboarding, analyzes performance, and collaborates with teams to enhance client success.
Top Skills: ExcelGoogle SheetsSalesforce
Reposted 6 Days AgoSaved
Remote
Portland, OR
105K-125K Annually
Senior level
105K-125K Annually
Senior level
Healthtech • Information Technology
Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.
Top Skills: ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
Reposted 6 Days AgoSaved
Remote
Portland, OR
140K-200K Annually
Mid level
140K-200K Annually
Mid level
Information Technology • Security • Cybersecurity
As a Customer Success Open Authorization API Engineer, you'll design and implement API integrations, engage with customers, and deliver enablement sessions to enhance their capability in using the Veza platform.
Top Skills: AWSAzureGCPLinuxPythonRest ApisSQLWindows Server
Reposted 6 Days AgoSaved
In-Office or Remote
Portland, OR
Senior level
Senior level
Software
Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.
Top Skills: Ai-Powered ApplicationsBardChatgptGainsightMs Copilot
Reposted 6 Days AgoSaved
Remote
Portland, OR
Mid level
Mid level
Healthtech • Internet of Things • Hospitality • Telehealth
Act as technical customer advocate: troubleshoot issues, resolve root causes, assist engineering and CSMs, develop and improve internal tools and documentation, own product areas, and participate in weekend on-call rotations to ensure excellent customer outcomes.
Top Skills: Ci/CdCloud TechnologiesDnsMonoreposNext.JsReactServerless
Reposted 6 Days AgoSaved
Remote
Portland, OR
205K-300K Annually
Expert/Leader
205K-300K Annually
Expert/Leader
Cloud • Fintech • Other • Software
The Vice President of Customer Success at CaptivateIQ will lead the customer success organization, focusing on renewals, expansions, and driving sustainable customer value across varied segments. This builder and coach will transform the CS team and implement systems to scale operations effectively, enhancing customer engagement and satisfaction through a consultative approach.
Reposted 6 Days AgoSaved
Remote
Portland, OR
152K-179K Annually
Senior level
152K-179K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.
Top Skills: APIsDockerGitGraphQLKubernetes
Reposted 6 Days AgoSaved
Remote
Portland, OR
130K-165K Annually
Senior level
130K-165K Annually
Senior level
Healthtech
The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.
Top Skills: Digital Health SolutionsEmr Integrations
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