Top Tech Jobs & Startup Jobs in Portland, OR

Leads complex go-to-market business operations initiatives across Direct and Channel sales. Responsibilities include governance and policy design, commercial feasibility assessments, enterprise systems requirements, UAT and solution delivery, process optimization, executive recommendations, dashboards and metrics, root-cause analysis, and AI and automation adoption. The role partners across Sales, Finance, Legal, Deal Desk, Channel, and Enterprise Systems while mentoring team members and improving opportunity lifecycle and quoting operations.

Own cross-functional go-to-market business operations workstreams spanning commercial policies, process design, governance, systems implementation, and continuous improvement. Evaluate initiative feasibility, translate requirements into system specifications, coordinate UAT, maintain process documentation, analyze exceptions and data quality, support opportunity and quoting processes, develop training, and identify automation and AI opportunities. Partner with Sales, Channel, Finance, Legal, Deal Desk, Compensation, and Enterprise Systems to improve scalable revenue operations.

Provides Tier 3 technical support for Zoom’s most complex enterprise customers. Diagnoses and resolves voice, video, unified communications, and contact center issues using log analysis, packet captures, and SIP traces. Collaborates with engineering, services, technical account management, and sales teams during escalations and war rooms. Maintains expertise in Zoom products, integrations, VoIP technologies, and UC/CC environments while producing customer documentation and participating in after-hours, weekend, holiday, and on-call coverage.

Design, develop, maintain, and review UI and API test automation using Cucumber and related tools. Document test cases, manage test data, analyze failed and long-running tests, perform manual testing, and integrate automation with CI/CD environments. Collaborate with software engineers, product teams, and Scrum teammates to improve test coverage, troubleshoot defects, clarify requirements, and maintain quality practices. The role also includes estimating work, participating in test planning, and mentoring team members.

Develops, tests, deploys, and supports major software features and services. The role translates product requirements into maintainable technical solutions, makes design and performance trade-offs, performs root-cause analysis, conducts code reviews, improves development and deployment practices, and mentors newer engineers. The position requires collaboration across engineering and product teams and includes working with Java, SQL, XML, web technologies, JavaScript, and Oracle databases.

Owns enterprise VDI platforms across Citrix, Azure Virtual Desktop, and Omnissa Horizon. Responsibilities include image and catalog lifecycle management, profile and session troubleshooting, access-layer administration, incident leadership, capacity planning, automation, root cause analysis, change management, project delivery, client communication, and mentoring. The role requires deep expertise in at least one VDI platform, Windows administration, underlying compute and networking, scripting, APIs, and multi-client managed services experience.

Owns the health, performance, capacity, lifecycle, migration, replication, and incident response for Dell storage platforms across multiple client environments. Responsibilities include storage networking, performance tuning, firmware upgrades, support case management, automation, root cause analysis, change management, documentation, and client reporting. The engineer leads storage-impacting incidents, collaborates with virtualization and data protection teams, mentors junior engineers, and provides capacity and best-practice guidance.

Operates and maintains enterprise virtualization platforms across multiple client environments. Responsibilities include VMware Cloud Foundation, NSX, ESXi, vCenter, vSAN, capacity planning, performance troubleshooting, lifecycle management, incident leadership, automation, migrations, root cause analysis, change management, documentation, and client communication. The role also supports KVM and Hyper-V environments, leads virtualization projects, and mentors junior engineers.

Lead high-volume client onboarding by gathering financial data, configuring Uplinq and QuickBooks Online accounts, troubleshooting integrations, resolving scope mismatches, managing timelines, and coordinating handoffs to accounting and tax teams. Build strong client relationships, communicate proactively, apply cash- and accrual-based accounting judgment, and develop practical workarounds to keep implementations moving.

Manages enterprise client relationships to ensure measurable value from technology investments. Develops success plans, tracks adoption and customer health, facilitates business reviews, resolves barriers, and drives retention, renewals, expansion, and advocacy. Partners with executives, sales, architects, delivery teams, and technology manufacturers across cloud, networking, security, and managed services environments. Uses customer data to identify risks, communicate business insights, document outcomes, and support revenue growth.

Build and scale Benepass’s data platform, including warehouses, replication pipelines, orchestration, dbt transformations, semantic models, and data quality systems. Own platform reliability, governance, security, performance, cost optimization, and developer experience. Partner with Product, Engineering, Operations, GTM, Finance, analysts, and data scientists to deliver trusted reporting and analytics infrastructure. Shape the data platform roadmap, evaluate new technologies, and mentor cross-functional partners as a senior individual contributor.

Leads regulatory and security compliance for evaluating agentic AI vendors within a CMS Fraud Prevention Services authorization boundary. Assesses vendor security postures, authors control inheritance, boundary, data-flow, SSP, POA&M, PIA/SORN, and compliance artifacts, and coordinates with CMS security stakeholders. Advises on AI-specific risks involving data retention, prompt logging, PHI, tool authorization, and RBAC. Requires extensive federal compliance experience, AWS security knowledge, HIPAA/FISMA expertise, and the ability to obtain Public Trust clearance.

Conducts research and analysis of workload and operational data, creates customer-focused reports, identifies trends and reporting issues, and provides insights and recommendations to improve efficiency. Supports contract teams, management, outreach, and training while handling confidential information and meeting strict deadlines. The role requires strong analytical, organizational, communication, and computer skills, including Access, Excel, reporting extracts, and Web Intelligence.

Owns end-to-end authoring of CMS-facing vendor assessment and AI proof-of-concept proposal artifacts. Responsibilities include outlining, drafting, coordinating section leads, conducting reviews and red-teams, maintaining style and traceability standards, and producing decision-ready deliverables. The role synthesizes architect, compliance, program, and vendor input while using generative AI tools to accelerate drafting and improve consistency. It also requires editing technical content involving LLMs, cloud platforms, AWS, fraud detection, and program integrity.

Coordinates commercial enablement, sales training, onboarding, workshops, and national events. Manages meeting logistics, executive support, department communications, purchase orders, invoices, expenses, vendor licenses, and software access. Produces KPI reports and survey analyses for VP stakeholders, while supporting training content, presentations, and instructional videos using Canva and video editing tools. Requires strong organization, reporting, communication, financial administration, and cross-functional coordination skills.

Lead a team of enablement and activation specialists to create high-quality content, training, and GTM activation at scale for field, vendor, and ops teams. Set strategy, leverage AI tools for content and coaching, partner cross-functionally to launch initiatives, design experiments to measure impact, and develop talent to drive measurable behavior change and performance.

Owns Airbnb’s Fraud and Safety Delivery quality program, including quality frameworks, standards, sampling, calibration, reviews, UAT, reporting, and root-cause improvement. The role establishes objective decision-quality measurements across internal and partner teams, extends quality evaluation to AI-assisted decisions, and partners with Product, Engineering, and Data Science to improve accuracy without increasing operational cost or handling time.

Leads Airbnb’s technical brand and content function, including the Tech Blog, cross-team engineering narratives, executive and engineer voices, distribution, conferences, academic and media relationships, open source presence, budgets, and vendors. Partners with Talent Acquisition to measure impact on senior engineering hiring. Requires technical fluency, strong editorial judgment, program discipline, stakeholder influence, risk management, and experience working directly with engineers.

Oversee day-to-day HR operations, employee relations, onboarding, offboarding, compliance, leave administration, benefits support, HRIS data, reporting, and employee helpdesk requests. Advise managers and employees on policies and performance, maintain accurate Rippling records, audit compliance data, and partner with Accounting, Talent Acquisition, and leadership. The role requires independent judgment, strong problem-solving, and the ability to balance strategic HR initiatives with hands-on administrative responsibilities.