Top Customer Success & Experience Jobs in Pittsburgh, PA

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.

Lead pre-sales technical engagements for Conversational and Generative AI solutions, collaborate across teams, and design value-driven demos for enterprise customers.

The Technical Account Manager acts as a technical advisor for key customers in paper and pulp, ensuring effective product implementation and optimization.

The Integrative Group Facilitator leads virtual group therapy sessions, implementing creative and contemplative techniques to support clients with mental health challenges. They work flexibly and collaboratively with clients of all ages, focusing on integrating various therapeutic modalities to enhance healing.

Manage Enterprise customers to drive activation, adoption, retention, expansions and renewals. Provide product training, monitor health metrics, mitigate risk, deliver account reviews, and collaborate cross-functionally to improve customer outcomes.

Manage a portfolio of MSP clients as primary technical contact: run TBRs/QBRs, produce action plans, create quotes and scopes, coordinate internal teams, surface risks, and assist the CTO with standards and account planning.

The Customer Success Manager will build relationships, drive product adoption, and ensure customer satisfaction and renewals within strategic accounts. Responsibilities include managing client interactions and escalating issues for resolution.

The Customer Success Manager will manage enterprise accounts through the sales journey, ensuring retention and building relationships for expansion.

Oversee multiple pharmaceutical campaigns, managing client relationships, project plans, and ensuring timely execution while collaborating with internal teams.