Top Tech Jobs & Startup Jobs in Pittsburgh, PA

Serve as a BRUNT brand ambassador by engaging customers across communication channels, resolving issues, meeting satisfaction and response-time targets, providing product guidance, analyzing feedback trends, and recommending customer-experience improvements. The role requires strong communication, empathy, organization, multitasking, technical proficiency with multiple platforms, and flexibility for scheduled holiday coverage. It is fully remote but limited to applicants residing in specified U.S. states.

Performs data science projects involving statistical modeling, machine learning, forecasting, data cleaning, exploratory analysis, and AI-assisted workflows. Builds and maintains models, pipelines, reporting, and analytics-ready datasets using Python, SQL, Snowflake, and dbt. Supports validation, documentation, testing, governance, and stakeholder communication while developing proficiency in modern data science tools and deployment practices.

Owns customer relationships from onboarding through adoption, expansion, and renewal. Maps workflows and data, identifies high-value AI opportunities, translates needs into implementation requirements, partners with product and engineering on deployments, leads rollout and adoption, tracks customer value, and develops repeatable customer success and deployment playbooks.

The Senior Business Development Representative will generate enterprise sales pipeline through account research, lead identification, outbound calls, emails, and social outreach. The role qualifies opportunities, maintains accurate Salesforce records, represents Rasa’s AI platform, collaborates with sales and marketing teams, and works toward exceeding quotas. This fully remote position requires strong communication, organization, customer empathy, autonomy, and comfort working in a fast-paced startup environment.

Own the strategy and roadmap for Constructor’s search quality and Product Discovery Engine. Drive measurable improvements in relevance, conversion, revenue per visit, and GMV across retail verticals. Partner with ML, data science, and engineering teams to productionize state-of-the-art retrieval, ranking, query understanding, personalization, and LLM capabilities. Establish evaluation frameworks, investigate quality issues, align multiple teams, and expand into chapter-wide product leadership.

Validate and test blockchain and Web3 products across the development lifecycle: create and run test plans, validate smart contract and wallet interactions, test APIs and web platforms, track and verify bugs, collaborate on releases, and improve automation, reliability, performance, and security.

Lead end-to-end product design for blockchain and Web3 products; translate complex technical concepts into intuitive UX; create flows, wireframes, prototypes, and high-fidelity designs; run user research and testing; build and maintain design systems; partner with product and engineering; mentor designers and define design processes.

Lead strategy, roadmap, and execution for blockchain/Web3 products. Define product vision, prioritize opportunities, work with engineering and design, engage customers, translate blockchain tech into user value, set success metrics, mentor product managers, and drive cross-functional delivery from concept to launch.

Leads defined contribution retirement plan administration workflows, quality assurance, compliance testing, filings, distributions, and complex escalations. Reviews team work, oversees regulatory audits and QDRO processing, improves operational processes, maintains documentation, and identifies automation opportunities. Partners with clients, recordkeepers, relationship managers, and internal teams to ensure accurate, timely service and compliance with IRS and DOL requirements.

Own the roadmap and ongoing development of EMA’s Trellis case management platform and two potential new products. Responsibilities include discovery, requirements, user stories, prioritization, 0-to-1 product launches, AI-assisted prototyping, SaaS and systems support, ticket triage, vendor coordination, documentation, and training. The role balances approximately 40% product management and 60% direct platform and technology support.

Conduct outbound sales to US technology leaders through cold calls, email, LinkedIn, conferences, and personalized prospecting sequences. Own the pipeline through qualified meeting booking, build targeted prospect lists, maintain CRM records, and hand prospects to the partnerships director. The role also involves developing a professional LinkedIn presence, testing messaging and channels, and selling custom software development services to technical buyers.

Own the technical success of strategic enterprise customers by advising on platform health, scalability, reliability, performance, and architecture. Manage escalations and critical incidents, coordinate Support, Product, Engineering, and Customer Success teams, and communicate resolution plans. Analyze usage and support trends, triage bugs and feature requests, provide preventative recommendations, and contribute workflow improvements or lightweight fixes. Support cloud and self-hosted deployments using DevOps and infrastructure expertise.