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Top Customer Success Jobs in Philadelphia, PA

979+ Job Results
23 Days Ago
Philadelphia, PA
Remote
2,300 Employees
1-3 Years of Experience
2,300 Employees
1-3 Years of Experience
Fintech • Software
As a Product Support Specialist at Blend, you will assist customers by resolving Tier 1 and Tier 2 issues via various communication channels, translating technical support into layman’s terms, and proactively managing expectations. You will develop expertise in relevant product areas and assist in advocating for product improvements based on customer feedback. Additionally, you will act as an escalation point and contribute to building knowledge base articles.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+53 More
23 Days Ago
Philadelphia, PA
Remote
142 Employees
7+ Years of Experience
142 Employees
7+ Years of Experience
Information Technology • Consulting
The Lead Accessibility Training Specialist will deliver accessibility training on Section 508 compliance, develop training materials, facilitate virtual workshops, and contribute to accessibility testing of ICT products. They will analyze training effectiveness and collaborate with various teams to enhance training content.
24 Days Ago
Philadelphia, PA
Remote
62 Employees
80K-100K Annually
3-5 Years of Experience
62 Employees
80K-100K Annually
3-5 Years of Experience
Cloud • Social Impact • Software
The Technical Integration Specialist will manage client integrations of a SaaS product, focusing on user provisioning, automation, and troubleshooting. Key responsibilities include leading technical discussions, optimizing integration processes, and maintaining documentation to ensure compliance and security.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+37 More
24 Days Ago
Philadelphia, PA
Remote
25 Employees
1-3 Years of Experience
25 Employees
1-3 Years of Experience
Digital Media
As a Technical Customer Support Representative, you will identify and resolve customer issues related to computer software and hardware, provide support through email, chat, and phone, and ensure proper documentation of the resolutions. You will stay updated on product and system information and collaborate with team members for efficient problem-solving.
24 Days Ago
Philadelphia, PA
Remote
113 Employees
1-3 Years of Experience
113 Employees
1-3 Years of Experience
Software
Walnut is a fintech startup focused on increasing access to affordable healthcare by offering a point-of-sale lending platform that allows patients to make healthcare payments manageable through small monthly installments, with no fees.
24 Days Ago
Philadelphia, PA
Remote
500 Employees
1-3 Years of Experience
500 Employees
1-3 Years of Experience
Security • Software • Cybersecurity • Data Privacy
BigID seeks individuals interested in joining its talent network, inviting potential candidates to share their background and how they can contribute to the company. The environment focuses on innovation, diversity, and teamwork, highlighting benefits such as equity participation and flexible work arrangements.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+26 More
24 Days Ago
Philadelphia, PA
Remote
13 Employees
1-3 Years of Experience
13 Employees
1-3 Years of Experience
Artificial Intelligence
Ritual is seeking talented individuals interested in collaborating to help build a sovereign layer for AI, focusing on their product Infernet, which connects on-chain and off-chain models. The team values passion and innovation, aiming to enhance AI infrastructure.
24 Days Ago
Philadelphia, PA
Remote
2,506 Employees
60K-90K Annually
5-7 Years of Experience
2,506 Employees
60K-90K Annually
5-7 Years of Experience
Healthtech
The Client Success Executive at Altera plays a key role in maintaining strong client relationships and ensuring client satisfaction. Responsibilities include strategizing with clients, tracking performance metrics, and supporting sales efforts to enhance client reach and adoption of solutions.
24 Days Ago
Philadelphia, PA
Remote
45 Employees
3-5 Years of Experience
45 Employees
3-5 Years of Experience
Energy • Design
Field Support Representative responsible for installing, commissioning, and repairing thermal insulation jackets for industrial and energy applications. Involves complying with policies, meeting customer expectations, maintenance activities, sales techniques, communication, problem analysis, and project reporting. Qualifications include 3+ years of field services experience, knowledge of thermal insulation products, ability to read engineering drawings, and travel requirements across North America.
24 Days Ago
Philadelphia, PA
Remote
52 Employees
40K-48K Annually
3-5 Years of Experience
52 Employees
40K-48K Annually
3-5 Years of Experience
Information Technology
The Client Operations Associate will enhance customer experiences by addressing inquiries and requests, facilitating resolutions independently or collaboratively with internal teams. A focus on developing accounts payable knowledge, communicating customer needs, and providing training is essential, ensuring that customer satisfaction and retention are prioritized in a fast-paced, dynamic environment.
Top Benefits:
Dental Insurance
Generous PTO
Health Insurance
+1 More
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