Top Tech Jobs & Startup Jobs in Philadelphia, PA

Lead and run the customer support team; resolve tier 1-2 tickets, manage engineers for tier 3, maintain knowledge bases and SOPs, and build AI automations to auto-resolve tickets and summarize voice-of-customer. Handle billing via Stripe and support high ticket volumes (~150/day).

First dedicated QA hire responsible for test planning, building and maintaining automated test suites across a TypeScript+Python stack, integrating tests into CI/CD, running regression and performance tests, identifying and verifying bugs, improving observability, and documenting QA processes.

Senior individual contributor leading enterprise B2B growth across the Americas: qualify inbound leads, create outbound pipeline, lead complex RFI/RFP pursuits, build executive relationships, drive account-based marketing, shape regional commercial strategy, maintain CRM and pipeline hygiene, and establish repeatable growth processes and future regional team foundations.

Lead product strategy and roadmap for recommendation and personalization systems. Partner with ML, behavioral science, design, and engineering to define requirements, run experiments, monitor production performance, and ship recommendation features that improve engagement, retention, and health behavior change.

Create video content, present at webinars and conferences, write sample code and documentation, review others' content, and respond to audience questions to educate and promote the product.

Design and build scalable SaaS solutions, collaborate with other engineers, and ensure quality UI interactions while incorporating user feedback.

Lead CLIMA Funds philanthropic growth by cultivating major donors and strategic partners, designing donor education, managing fundraising systems, writing proposals, and coordinating cross-member fundraising efforts to expand multi-year unrestricted funding and influence climate philanthropy.

Lead the platform and integrations product strategy for a healthcare behavior-change AI platform. Own decisioning, orchestration, and interoperability (EHR/HIE/CRM/CMS) using standards like FHIR/HL7. Define data flows, identity/consent, and integration requirements. Align cross-functional teams (Engineering, AI/ML, Security, Behavioral Science) around roadmap, mentor product managers, embed compliance and responsible AI, and measure product outcomes tied to adoption and health impact.

Lead product marketing for developer-facing data platform features: own positioning, messaging, and GTM. Partner with Product, Engineering, Sales, and cloud partners to launch products, enable sales, run market/customer research, and create technical content that resonates with developers and architects. Use AI tools to scale insights and execution.

Build and productionize end-to-end AI-powered product features: prototype and iterate on prompts, retrieval flows, evals, backend systems, APIs, data models, and UX to deliver reliable, customer-facing LLM workflows.