Top Customer Success & Experience Jobs in Orlando, FL

Responsible for sourcing and acquiring qualified technology leaders to enhance a marketplace, by optimizing outreach strategies and tracking application metrics.

The Account Coordinator will manage client relationships, oversee digital marketing campaigns, and coordinate internal teams to ensure project success and client satisfaction.

The role involves handling inbound customer emails for after-sales support, processing orders, and escalating issues as necessary.

Serve as first point of contact for clients, troubleshoot product and technical issues, conduct live walkthroughs, write help content, document solutions, escalate recurring issues to product/engineering, and participate in product testing.

Seeking a PR Account Executive to manage client accounts, develop strategies, maintain relationships, and drive campaign success with a proactive approach.

The Director of Client Services will build and lead partnerships, oversee client lifecycle, ensure excellent campaign delivery, and communicate outcomes clearly, driving growth for GoodPower.

The Technical Customer Success Manager will manage demos, onboarding, and early customer success, enhancing customer experiences post-sale and facilitating deal closures.

Assist students with the financial aid process, explaining options, determining eligibility, and ensuring compliance with regulations while providing excellent customer service.

Manage post-sale client relationships and campaign performance on the StackAdapt DSP. Design and optimize programmatic campaigns, implement tags/pixels, provide reporting and strategic recommendations, run QBRs and trainings, identify upsell opportunities, and travel up to 20% to support client success and account growth.

The Curriculum Content Tester will review math, English, science, and social studies content for errors, ensure formatting matches designs, and document issues while collaborating with designers.