Top Customer Success & Experience Jobs in Orlando, FL

As a Solutions Engineer, you'll work on technical solutions for enterprise customers, collaborating with sales, demonstrating product value, and creating self-service tools.

Senior individual contributor owning high-impact Community Support initiatives: improve support tooling, manage vendors, lead cross-functional projects, analyze ticket data to drive measurable improvements, and stay hands-on by handling support tickets regularly to coach teammates and maintain service quality.

The Client Support Manager will transform support operations by developing a support strategy, leading a team, managing SLAs, and enhancing client engagement processes.

The Client Experience Manager at Tixr will manage client relationships, ensure client success, oversee operational needs, and drive account growth while collaborating with internal teams.

Own end-user adoption for Per Scholas's AI product portfolio: deliver AI Fluency curriculum, create enablement content, run workshops and office hours, manage community channels, provide 1:1 support, monitor adoption metrics, design targeted interventions, and advocate user needs to product teams.

The Special Project Lead will scale the AI agent for interviews, guiding customer implementation, enhancing adoption, and providing product feedback while partnering with sales and operational teams.

As a Technical Account Manager, you'll support enterprise clients with technical integration for in-person payment systems, troubleshoot issues, and enhance customer engagement.

The Senior Client Success Account Manager drives revenue growth by identifying cross-sell and upsell opportunities, collaborating with internal teams, and managing client relationships to enhance client impact.

The Senior Account Manager ensures customer satisfaction and retention, driving strategic expansion by aligning campaigns with business goals and mentoring peers for better outcomes.

The DOW SkillBridge Fellowship at Cambridge International Systems offers active-duty service members civilian work experience while still serving. Fellows support operations, apply military skills, collaborate on projects, and engage in professional development. Ideal for transitioning service members seeking career preparation.