Top Customer Support Jobs in Orlando, FL

LaserAway is accepting general-interest applications from motivated professionals interested in careers in aesthetic dermatology. The company highlights comprehensive training, career growth, teamwork, customer experience, professionalism, adaptability, and working in a fast-paced environment. Applicants may submit their interest and explain why they want to grow with LaserAway.

Remote incoming call specialist handling high-volume inbound calls, recording interactions in CRM, using dialer/phone software, protecting sensitive information, and following established procedures while collaborating with the internal team.

Engages with customers through online chat, answers questions, provides accurate information and solutions, resolves issues efficiently, documents interactions, and contributes to customer service improvements. The role requires strong written communication, multitasking, time management, basic computer proficiency, and a customer-focused attitude.

Provides remote customer support to travelers before, during, and after trips. Responsibilities include answering travel inquiries, updating itineraries, handling cancellations and special requests, monitoring upcoming trips, proactively communicating with clients, and resolving issues while maintaining a positive customer experience.

Provide timely, professional customer support via live chat, resolve inquiries, recommend products using product knowledge, collaborate cross-functionally, and continuously improve service skills.

Own and consolidate the customer support knowledge base for human specialists and an AI Support agent. Audit, migrate, structure, and maintain articles, troubleshooting guides, and product documentation. Keep content current with weekly product releases, use ticket and search data to identify gaps, and build AI-assisted workflows for content creation and maintenance. Partner with Product, Engineering, AI Support, and Enablement SMEs to validate and improve knowledge quality, accuracy, and adoption.

Provide high-volume borrower support by phone and other channels, assisting with lending applications, payments, refunds, and account questions. Own issues through resolution, document interactions, follow lending requirements, identify risks and recurring customer pain points, and collaborate cross-functionally on improvements. Use AI tools and customer support platforms to improve efficiency and outcomes while maintaining empathy, accuracy, privacy, and consumer trust. Weekend availability is required.

Provides product support, training, education, and advocacy for patients, study participants, clinicians, and staff using Cala Health medical devices. Builds customer relationships, documents interactions, handles escalations, serves as a product subject-matter expert, gathers patient feedback, supports emerging business models, and collaborates with marketing, product development, sales, and territory teams.

Respond to customer interactions across phone, chat, SMS, email, and social media. Support policy and billing questions, process transactions and policy changes, resolve payment and account issues, investigate system defects, document interactions accurately, protect customer privacy, and handle escalated concerns while meeting service and performance standards.

Provide technical support for customers implementing Soracom’s IoT platform. Investigate and resolve issues with engineers and AI, deliver accurate customer-facing responses, maintain documentation and knowledge bases, and relay customer feedback into product improvements. The role requires networking, cloud, Linux, CLI, AI evaluation, and strong communication skills in a fully remote, multicultural environment aligned with Mountain or Pacific time zones.