Top Gaming Operations & Support Jobs

The Associate Operations Manager will oversee lottery ticket processing, manage staff, ensure efficient operations, and report cash balances. Responsible for training, scheduling, and maintaining a safe work environment.

Provide customer support via live chat, phone, and email; investigate and resolve inquiries using internal tools; escalate issues as needed; follow policies, licensing and responsible gambling practices; contribute to process improvements and collaborate with teams.

Lead community-facing support across Discord, Reddit, Twitter/X and review platforms. Monitor and respond on-brand, identify recurring issues and escalate, create how-to videos, host live Discord sessions, track actionables, partner with Support/PR/Community teams, and improve community support workflows to boost self-service and brand reputation.

The Director of Workplace Services will lead the North America team, ensuring operational effectiveness in facilities management while collaborating cross-functionally to meet studio needs and drive improvements.

Manage and optimize workplace design, safety, facilities operations and vendor relationships across global offices. Lead site selection, lease negotiations, space planning, maintenance, budgets, and event support. Drive employee experience, compliance with safety regulations, emergency response, and workplace projects while partnering with PeopleOps, IT, and cross-functional teams.

The Director of IT Service Management will lead global Field Service Operations, ensuring high-quality service delivery and overseeing ITSM capabilities across regions. Responsibilities include operational performance, vendor management, and transformative leadership to enhance employee technology experience.

Provide on-site and remote IT support for global offices: troubleshoot hardware/software, manage assets and server rooms, deploy OS/software (SCCM/Jamf), maintain knowledge bases, support events/AV/devkits, automate processes, and assist onboarding and executive white-glove support.

Manage daily office operations including vendor relationships, scheduling, events, and facility maintenance while ensuring a smooth and welcoming environment for staff and visitors.

The Senior Administrative Coordinator provides high-level administrative support to the Office of the President, manages workflows, coordinates meetings, and ensures a seamless operation for stakeholders and patients.

Perform routine maintenance and repairs on gaming machines and equipment, diagnose faults, and communicate effectively while working under supervision.

The Steward is responsible for maintaining kitchen cleanliness, assisting with safety training, handling cleaning materials, and ensuring proper use of equipment in a fast-paced environment.