Top Fintech Operations & Support Jobs

Lead the Information Systems and Helpdesk teams, oversee enterprise systems and ensure system reliability, performance, and security in a trading environment.

The Systems Support Analyst will manage AD access, conduct data analysis, onboard users, produce dashboards, and collaborate on interdepartmental projects.

The Climate Resilience Manager leads climate resilience projects, collaborates with teams, develops strategies, and ensures compliance with regulations to enhance climate adaptation.

The Vice President of Enterprise Operations leads the Resilience React Team, managing operational resiliency, strategic project orchestration, and cross-functional collaboration for Mastercard's critical services, enhancing customer experience and trust.

The ServiceNow Administrator manages the platform's administration, configuration, workflow development, and supports IT leadership on complex solutions while training users.

The Risk Manager will establish and manage a policy program, partner with stakeholders, ensure compliance, and analyze policy management data.

The Associate, Process Manager will oversee business processes, implement improvements, resolve issues, develop process documentation, and collaborate on initiatives while providing training.

The Principal Associate will lead oversight of Debit Complaints, manage tactical remediation, analyze data trends, and support cross-functional processes while leveraging AI for efficiency.

The Branch Operations Associate Manager leads teller operations, ensures compliance, provides customer service, manages team performance, and resolves operational issues.

The Branch Operations Coordinator supports customer experience by processing transactions, managing operational activities, resolving issues, and providing excellent service while assisting the branch manager.

The Branch Operations Manager will lead and develop a high-performing team, manage branch operations, and enhance customer relationships to drive growth and performance. Responsibilities include coaching staff, managing risk, and fostering a culture of accountability and service excellence.

The Billing Analyst provides billing administration and solutions for customers, manages inquiries, performs reconciliations, and ensures strong billing accuracy while building customer relationships.

The AVP, Business Controls oversees risk management in business solutions, ensuring effective control practices and metrics development across global teams.

The role involves managing client onboarding and lifecycle activities, ensuring compliance with AML/CFT regulations, and providing guidance to service lines. The position requires tracking KPIs and supporting process improvements.

As a Client Order Coordinator, you'll process legal documents, manage customer inquiries, and ensure timely fulfillment of orders, requiring strong organizational and communication skills.

The Administrator role focuses on client administration, communication, data management, and supporting team tasks, while providing excellent customer service.

The Implementation Manager will build relationships with clients, analyze needs, and design fund management software as part of the implementation team.

The Distribution Operations Manager drives operational excellence and training for Empathy's North American Distribution team, coordinating efforts to enhance engagement and adoption of solutions among partners and advisors.