Top Fintech Operations & Support Jobs

Provide high-touch executive support to Services leadership: manage complex calendars, travel, meetings and events; draft executive communications; drive operational processes and follow-up; coordinate cross-functional initiatives, financial tracking, and leadership offsites while maintaining confidentiality and executive presence.

Provide high-impact executive support to the COO: manage calendar, travel, expenses, meetings, and materials; take notes and track action items; build and maintain leadership decks; coordinate COO-led events, sponsorships, and cross-functional initiatives; support organizational frameworks like OKRs and operational projects while ensuring accuracy, prioritization, and timely delivery.

Manage holistic relationships with assigned third-party suppliers, negotiate contracts, monitor contractual performance and risk, identify cost and value opportunities, lead supplier reviews, and collaborate with internal risk and business teams to ensure compliant, efficient supplier delivery.

Lead end-to-end process improvement for retail bank customer protection: drive cross-functional projects, analyze data, implement automation and AI-driven insights, document BPM artifacts, manage stakeholders, mentor team members, and ensure operational readiness.

The Senior Business Manager - People Strategy & Analytics leads strategic projects, uses data for workforce-related decisions, and supports HR teams in enhancing associate experiences through analytics and insights.

Lead a team of Senior Client Relationship Specialists supporting RIAs, broker-dealers, sponsors, and clients. Drive service quality, compliance with IRA and tax rules, onboarding, escalations, KPIs, process improvements, and cross-functional issue resolution while maintaining audit-ready documentation and strengthening advisor/sponsor relationships.

Provide high-level administrative support to senior leaders: mentor junior assistants, manage complex calendars and travel, prepare reports, reconcile expenses, handle correspondence, and ensure efficient administrative workflows and compliance.

Lead and develop branch managers across multiple locations to drive customer experience, growth, risk management, and operational compliance. Allocate resources, deploy performance objectives, recommend process improvements, and foster talent development and community representation.

Oversee branch practices ensuring compliance with regulations, supervise financial advisors, and provide training while managing risks and resources.

Lead enterprise-wide transformation programs by redesigning processes, applying AI and automation, building business cases, driving cross-functional execution, and influencing senior leaders to deliver measurable operational and customer outcomes.

Lead and coach a claims team managing Multi-State Paid Family Leave, FMLA, and ADA claims. Monitor work queues, conduct quality audits, resolve escalations, deliver training/coaching, report compliance, and support unit leadership.

As a Senior Operations Quality Claims Analyst, you will conduct quality evaluations of LTD claims, analyze data for trends, coach associates, and drive operational excellence.

Lead enablement and training operations for Compliance Ops: manage rollouts, stakeholder coordination, training content and logistics, track risks/dependencies, and improve processes using approved AI tools and lessons learned to scale compliance programs.

Maintain and improve core enterprise SaaS and endpoint systems, provide L1/L2 remote support (including white-glove executive support), manage MDM and asset inventory, drive automation, incident/response, KPIs, and ITIL process improvements in a regulated environment.

Lead website operations and governance for Circle's global web presence: manage CMS workflows, performance monitoring, releases, QA, SEO/analytics integration, accessibility, localization, and cross-functional web projects to ensure uptime, compliance, and scalable processes.

Lead end-to-end dispute operations, ensuring compliant, timely resolution under Regulation E and card network rules. Manage and develop a team of disputes specialists, drive process improvements, partner cross-functionally (Fraud, Compliance, Product, Member Experience), support vendor/BPO strategy, and deliver reporting, audit readiness, and loss-reduction initiatives.

Partner with the CEO office and exec team to lead cross-functional strategic initiatives—driving revenue growth, cost optimization, organizational effectiveness, M&A support, IPO readiness, and tracking/project delivery using data-driven analysis and stakeholder management.

The Data Operations Manager oversees a team, driving process optimization and compliance while enhancing customer experience through scalable solutions and data analysis.