Top Fintech Operations & Support Jobs

Configure employer leave and short-term disability plans in the vendor platform, lead client and broker working sessions, gather and translate plan requirements into system configurations, execute testing and validation, maintain documentation, and coordinate with internal teams and the vendor to ensure accurate, timely implementations and continuous process improvement.

Lead and develop a 10-15 person implementation team to deliver end-to-end, multi-product group benefits implementations. Ensure consistent Salesforce Workflow+ execution, drive operational excellence and transformation (including AI/automation), manage KPIs/OKRs, resolve escalations, and partner cross-functionally to deliver client outcomes and service differentiation.

The Solutions Architect will bridge business needs and software capabilities, conducting client discovery, defining solutions, demonstrating product value, and supporting implementations.

Lead commercial strategy and BizOps for B2B partnerships, build data-driven business cases and pitch decks, own KPIs and dashboards, support strategic planning, and drive cross-functional initiatives to accelerate partnerships and company performance.

The Director of Category Management leads procurement efforts by guiding Category Managers, establishing category strategies, overseeing sourcing processes, and aligning with business leaders to enhance supplier relationships and operational excellence.

The IT Specialist will manage Opto's IT environment, providing support, overseeing systems, vendor management, and ensuring operational efficiency while collaborating with multiple departments.

Manage custom card issuance workflows: review and prepare design files, submit and track Visa approvals, coordinate manufacturing and samples, complete third-party forms, host vendor syncs, maintain trackers and escalate issues to ensure timely production and compliance.

Drive RevOps strategy and execution for SMB P&L by optimizing the revenue tech stack, streamlining lead-to-cash processes, leading cross-functional projects, managing vendors, and delivering data-driven revenue performance and process improvements.

Support Enova's SMB P&L by owning RevOps initiatives: optimize the revenue technology stack, streamline lead-to-cash processes, run data-driven analytics, lead cross-functional projects, manage vendors, and drive process and technology improvements to increase conversion and revenue.

The Operations Associate manages operational workstreams, optimizes processes, and utilizes data tools to improve efficiency and reduce costs.

Lead and scale Auto Loan Onboarding operations (Auto-Refinance, ASPL, Auto-Indirect). Own productivity, quality, risk, and customer experience outcomes. Manage and develop managers, partner cross-functionally to prioritize automation and process improvements, monitor operational risk and trends, and drive continuous improvement to reduce manual effort and improve controls and dealer/customer experience.

The Administrative Assistant will support various administrative tasks, such as payroll processing, record keeping, and customer support, while requiring 1+ year experience in a relevant role.