Top Digital Media Operations & Support Jobs

Coordinate on-lot production client services and logistics for Universal Studios Lot: schedule stages, handle inquiries, prepare estimates, manage billing and vendor invoices, process work orders, support facilities/office moves, maintain records, attend scouts and on-set to resolve issues, and provide administrative and client outreach support including nights and weekends as required.

Manage vendor relations and service performance within NBCUniversal's Studio Operations, ensuring compliance and operational excellence in contract services.

The Field Service Manager leads a team of field service technicians to ensure customer satisfaction, provides training, and manages operations and performance.

The Director of Product Operations leads strategic operational priorities, optimizes supply chains, manages business performance, and fosters collaboration across teams.

The Field Service Manager leads and develops a team of technicians to ensure excellent customer service and operational success. Responsibilities include training, coaching, on-site inspections, managing fleet processes, and addressing escalated issues.

The Executive Operations Lead will support the CEO and leadership with operational and strategic tasks, enhance efficiency, manage complex calendars, and coordinate logistics for meetings and events.

Lead strategy, execution, and growth of non-sports prediction markets (crypto, politics, finance, tech, culture). Own operational processes, launch and monitor markets at scale, optimize performance metrics (engagement, retention, volume, revenue), and partner cross-functionally to drive business outcomes using data-driven decisions and trend identification.

The Revenue & Billing Operations Manager oversees end-to-end revenue and billing operations, ensuring accuracy, driving automation, and collaborating with various departments to optimize processes and support billing-related issues.

Lead and execute large-scale automated billing updates across products, pricing, and customer accounts. Partner with business and technology teams to validate deployments, test enhancements, perform root-cause analysis, and drive automation and process improvements while ensuring data governance and compliance. Support off-hours releases and manage multiple high-impact priorities.

Provide customer support via live chat, telephone, and email; use internal tools to investigate and resolve inquiries; escalate issues to other departments as needed. Maintain compliance with policies and licensing, promote responsible gambling, and contribute to internal initiatives that improve customer experience. Complete training and pursue growth opportunities.

Provide first-line IT support for Macs, Windows, mobile devices and cloud apps. Troubleshoot hardware, software, networking and audiovisual issues, document tickets, escalate when needed, manage setups/terminations, support remote offices, and recommend/upkeep hardware and system changes to ensure smooth IT operations.

The Payroll Specialist manages end-to-end payroll processing, compliance, and tax filings for domestic and international entities, ensuring accuracy and efficiency.

As a Part Time Field Technician, you'll assist with in-store device maintenance, troubleshoot issues over the phone, and ensure smooth network operation.