Top Operations & Support Jobs

Supports agents and farmers with precision technology by troubleshooting systems, promoting software adoption, providing training, ensuring regulatory compliance, assisting with planting and harvest data processing, and supporting system testing and updates. The role requires extensive travel across Illinois, Indiana, and Kentucky, customer engagement, technical issue resolution, and collaboration with product owners.

Administers and supports the company’s NetSuite environment, including saved searches, reports, dashboards, workflows, Suitelets, scripts, user support, system modifications, and process documentation. Collaborates with internal departments to improve efficiency and standardize processes. The role may also develop Power BI reports and support integrated systems such as ConnectWise and Channel Online.

Leads a team of customer satisfaction and incident specialists handling complex, high-risk escalations. Responsibilities include coaching, performance management, escalation resolution, root-cause analysis, process improvement, queue and quality oversight, stakeholder management, reporting, hiring, training, and shift planning. The role partners with Legal, Public Relations, Product, Supply, Technology, and senior leadership while supporting USA Central Time coverage, weekends, and potential rotational shifts.

As a Receiving Specialist, manage backroom operations, receive products, maintain inventory, process damaged products, and ensure proper merchandise display.

Supports the Program Director by supervising residential aide staff and overseeing daily operations at a 200-bed stabilization site. Responsibilities include scheduling, bed utilization and roster reconciliation, CARES documentation, incident response, client intake, conflict de-escalation, compliance, audits, safety inspections, maintenance follow-up, and emergency response. The role also supports trauma-informed services, staff performance, and program coverage, including rotating on-call responsibilities and occasional overnight or weekend needs.

Directs the agency’s information services function, including IT strategic planning, application development and maintenance, infrastructure, databases, integrations, analytics, GIS, asset management, security coordination, procurement, and portfolio management. Leads technical teams, aligns technology resources with agency goals, oversees operational support and performance measures, manages risk and priorities, and ensures compliance with Commonwealth and agency requirements.

Own the client support queue for API and business banking clients, investigate payment exceptions across wires, ACH, SWIFT, and stablecoin rails, coordinate with bank partners, monitor transactions and alerts, and communicate onboarding and account updates. The role also involves writing bug reports, creating runbooks and help center content, identifying recurring issues, and driving root-cause fixes with engineering, operations, and compliance teams.

Provides administrative and governance support to executive leaders and board members. Responsibilities include calendar management, meeting preparation, agenda and minutes coordination, board packet distribution, action-item tracking, office supply and vendor management, facilities and IT service requests, and secure records maintenance. The role requires discretion, strong organization, communication skills, and flexibility to support early morning or evening meetings.

Provide high-level executive, governance, and administrative support to the General Counsel, Company Secretary, Board, and committees. Coordinate meetings, agendas, papers, minutes, action tracking, governance systems, legal documentation, reports, presentations, and executive events. The role requires exceptional organization, stakeholder management, confidentiality, and proficiency with Microsoft Office applications, along with experience supporting senior executives, boards, or governance functions.

Coordinates alumni, family, and community engagement programs for Idyllwild Arts. Responsibilities include maintaining engagement calendars, organizing events, developing volunteer and mentor opportunities, supporting communications, maintaining accurate CRM records, identifying fundraising referrals, coordinating vendors and budgets, and producing engagement reports. The role is campus-based in Idyllwild, California, with occasional regional travel and evening or weekend events.