Top Operations & Support Jobs

General application opportunity with Allentown LLC., a global provider of life science solutions. The posting highlights career growth, benefits, creativity, achievement, and participation in initiatives, but does not specify a particular role, responsibilities, qualifications, salary, travel, or clearance requirements.

Provide phone, screenshare, and email support for payroll, tax, HR, benefits, and platform issues. Troubleshoot complex payroll scenarios, including multi-state withholding, certified payroll, prevailing wage, union fringes, garnishments, and corrections. Meet resolution, SLA, and CSAT goals; collaborate with Product and Engineering; identify bugs and process improvements; maintain knowledge resources; and develop specialized payroll expertise.

Leads FOX Factory’s Motorsports division, setting strategy, managing P&L, budgets, operations, manufacturing, product innovation, race support, partnerships, marketing impact, and organizational development. Builds relationships with race teams, athletes, OEMs, sponsors, and industry stakeholders while expanding competitive programs and translating racing insights into commercial products. Requires extensive motorsports and business leadership experience, cross-functional management expertise, and regular domestic and international travel to races, facilities, testing venues, and customer events.

Leads operational performance across multiple innovation and retail shop locations. Responsibilities include safety, equipment uptime, parts and service profitability, inventory optimization, vendor programs, customer satisfaction, regulatory compliance, technician performance, preventative maintenance, and product portfolio management. The role uses CMMS, RTA, BI, and inventory reporting tools to monitor performance, improve efficiency, control costs, coach teams, and drive consistent standards across locations. Regular travel to multiple sites is required.

Manages business-unit laboratory and special-process manuals, including distribution lists, security access, change ballots, approvals, publication, periodic reviews, and vendor access. Supports specification reviews, technical report distribution, electronic document retention, LIMS security, and password resets. Performs test method audits after obtaining internal auditor qualification and completes annual vision testing. Requires administrative experience, document-control proficiency, strong communication and organizational skills, and familiarity with quality systems and laboratory procedures.

Provides clerical and administrative support for a secure residential program, including processing documents, proofreading reports and court records, tracking deadlines, reviewing detention files, operating controlled door access, handling calls, and supporting internal and external stakeholders.

Provides independent executive and administrative support, including correspondence, meeting coordination, agenda and minute preparation, calendar and travel management, mail processing, document preparation, reporting support, and departmental liaison duties. Develops workflow processes and systems with minimal supervision while maintaining professional communication and organization.

Lead enterprise IT incident response, coordinating cross-functional teams, communications, escalations, documentation, root-cause analysis, trend reporting, and post-incident improvements. The role manages high-impact incidents, proactively addresses operational risks, mentors teams, improves ITSM workflows, and uses AI tools to enhance incident documentation and analysis. Requires 5+ years of IT incident management experience, ITIL knowledge, ITSM and observability tools experience, cloud and infrastructure familiarity, change-management knowledge, and strong communication and problem-solving skills.

Supports endpoint asset management and IT depot logistics, including inventory, equipment staging, shipping, receiving, disposal, returns, retail and showroom setup, and supply management. Maintains service-level agreements, coordinates with business partners, resolves technical challenges, and identifies process improvements. The role requires strong organization, communication, problem-solving, customer service, and familiarity with asset management, logistics, warehousing, shipping, and end-user computing technologies.

This is a general application for candidates interested in joining Ad Astra when no specific role is posted. The company emphasizes learning, teamwork, innovation, client success, higher education, efficiency, and alignment with its core values. No specific job responsibilities, technical qualifications, experience requirements, travel expectations, or security clearance requirements are provided. Applicants must be legally authorized to work in the United States; Ad Astra does not provide work visa sponsorship.