Top Operations & Support Jobs

Provides faculty, staff, and student technology support; troubleshoots iPads, MacBooks, applications, classroom technology, and network issues; administers devices and educational platforms; integrates technology and AI into instruction; delivers professional development; and supports technology planning and implementation.

Provides Tier II desktop and application support for a healthcare organization. Installs, maintains, troubleshoots, and manages desktops, laptops, printers, peripherals, and mobile devices; responds to support tickets; maintains IT asset inventory; escalates complex issues; and participates in rotating 24/7 on-call coverage with occasional local travel.

Provides phone and ticket-based support to internal and enterprise mortgage-industry customers. Responsibilities include documenting, researching, resolving, and communicating updates on client issues; coordinating with other departments; maintaining expertise in application and technical components; and participating in client calls. Requires mortgage-industry knowledge, prior funding, processing, underwriting, document-drawing, or related experience, customer service experience, and proficiency with Microsoft Office tools.

Provides comprehensive administrative support to the CFO and CLO, including complex calendar and inbox management, travel coordination, expense reporting, meetings, events, offsites, board materials, and stakeholder communication. The role requires proactive prioritization, discretion, sound judgment, and process improvement across Finance and Legal while working autonomously in a fast-paced startup environment.

Provides confidential executive, finance, reception, office, scheduling, travel, Board, meeting, event, and stakeholder support for the CEO, CFO, and COO. Processes invoices and deposits, coordinates calendars and communications, prepares executive materials, tracks priorities, manages office services, supports governance activities, and coordinates events across multiple organizational sites.

Leads institutional effectiveness, continuous improvement, accreditation, compliance, institutional research, data governance, analytics, assessment, and academic program review. Oversees the Office of Institutional Effectiveness and collaborates with university leadership, faculty, staff, regulatory agencies, and accreditation bodies. Develops planning and reporting systems, dashboards, surveys, and actionable data insights while serving as the Higher Learning Commission Accreditation Liaison Officer.

Leads the Houston Member Engagement Center’s quality assurance and workforce management programs. Owns forecasting, scheduling, QA standards, calibration, staffing reports, process improvements, operational tools, product feedback, and AI adoption. Manages QA personnel, partners with supervisors and Learning & Development, improves customer and agent experiences, and translates performance data into operational recommendations and measurable enhancements.

Provides welcoming front-desk service to YMCA members, guests, and program participants. Explains and sells memberships and programs, processes registrations and payments, manages cash, performs data entry, checks in visitors, monitors facility usage, supports opening and closing procedures, and addresses account or safety issues. Uses membership systems, maintains assigned areas, supports coffee and laundry services, and promotes an inclusive, positive member experience.

Provides member and staff support for debit and ATM card inquiries, applications, account closures, returned mail, replacements, rewards transfers, and card maintenance. Monitors quality-control reports, performs CardWizard administrative routines, supports card-room duties, and provides departmental coverage. Requires strong communication, multitasking, security awareness, and availability for rotating Saturdays and occasional evenings.

Coordinates daily office operations, including supplies, visitors, mail, vendors, meetings, travel, events, and workplace services. Provides HR administrative support by coordinating onboarding, maintaining employee engagement and recognition platforms, processing invoices, managing uniforms, and organizing documents. Supports a welcoming employee and visitor experience while handling confidential information and multiple priorities onsite.