Top Operations & Support Jobs

Part-time summer internship with HPI Real Estate Services & Investments in Austin. Interns will gain exposure to commercial real estate, contribute to team initiatives, complete administrative duties, communicate professionally, conduct research, and support tasks proactively. The six-to-eight-week program runs June through August for approximately 20–24 hours per week.

Support students through retention-focused calls and chats, address cancellations and refund requests, identify dissatisfaction drivers, provide personalized solutions, manage renewals and recurring payments, and maintain accurate CRM records. The role requires meeting retention and renewal targets, participating in coaching, and helping students remain engaged and achieve their educational goals in a fully remote environment.

Provides on-site and remote technical support for hardware, software, networks, Microsoft 365, user accounts, peripherals, VPN, and conference room technology. Manages help desk tickets, account access, equipment deployment, onboarding and offboarding, troubleshooting documentation, security-related support, and end-user training. Coordinates escalations with IT teams and vendors while identifying recurring issues and supporting service improvements.

Leads global Advanced Services business operations strategy, planning cadence, executive dashboards, analytics architecture, capacity planning, forecasting, workflow automation, and operational governance. Partners with Finance, Sales, Product, and Delivery leaders to improve revenue growth, utilization, renewal forecasting, and customer outcomes. Builds and mentors a high-performing business intelligence and operations team in a global matrixed organization.

Front Desk Receptionist manages the daily dismissal of 300+ youth members, verifies authorized pickups, maintains sign-in and sign-out records, coordinates with program staff, monitors visitors, answers phones, and provides front desk administrative support. The role requires strong customer service, accuracy, calm communication in a busy environment, adherence to child safety and mandated reporting requirements, and reliable attendance throughout the dismissal period.

Manage the Walnut Creek office environment, including facilities, building management, supplies, vendors, badges, catering, mail, events, policies, emergency procedures, seating, and new-hire IT setup. Support employees with administrative tasks such as calendaring, expenses, travel, and projects. Maintain a clean, safe, productive workplace and serve as the primary point of contact for office-related needs.

Provides front-office reception, telephone, mail, records, shareholder-services, office-supply, and administrative support. Assists shareholders with forms and public benefits, processes confidential records and wills, supports office events, maintains shared spaces, notarizes documents, and serves as emergency evacuation leader. Requires professional communication, accurate recordkeeping, Microsoft Office proficiency, discretion, independent judgment, and courteous service.

Manage critical technology incidents in a 24/7/365 environment, leading triage, troubleshooting, stakeholder communications, escalation, recovery, and resolution. Analyze monitoring and operational data across applications, databases, infrastructure, and cloud technologies. Coordinate root-cause analysis, postmortems, correction-of-error documentation, incident metrics, and continuous improvement initiatives while supporting production operations and on-call rotations.

Own partner and vendor due diligence requests, maintain answer libraries and corporate records, keep the Linear product board accurate, coordinate launch and cross-functional projects, and prepare roadmap, release, competitive, market, and vendor reports for leadership. The role connects Product with Engineering, Risk, Compliance, Legal, Finance, Sales, and Partnerships in a fast-growing payments company.

Provides administrative support to mall management, including accounts payable and receivable assistance, procurement, budgeting, marketing events, leasing coordination, rent and tenant sales tracking, office supply management, customer complaint responses, document preparation, vehicle record maintenance, and HR administration.