Top Operations & Support Jobs

Welcomes service department customers, answers and directs phone calls, assists visitors, and supports administrative operations. Maintains a professional, organized environment while delivering friendly customer service. The role requires dependability, strong communication, professionalism, organization, and flexibility to work shifts between 7:00 AM and 8:00 PM. Previous receptionist or customer service experience is preferred.

Provides technical support for cardiorespiratory products through customer troubleshooting, education, documentation, CRM case management, sales order and RMA entry, and issue resolution. Supports hardware and software inquiries, escalates field-service issues, contributes to product demonstrations and training, identifies upgrade and service opportunities, and collaborates with engineering, quality, service, sales, and product teams. The role requires accurate communication, technical learning, customer ownership, and limited travel.

Provides high-volume administrative support to a comedy agent, including managing calls, calendars, scheduling, travel logistics, documents, records, communications, deadlines, and confidential information. The role requires strong organization, professionalism, discretion, communication, and the ability to manage competing priorities in a fast-paced entertainment environment.

Supports daily IT operations by resolving service desk tickets, documenting solutions, monitoring systems and business services, analyzing performance metrics, updating system and disaster recovery documentation, assisting with application development, and maintaining software and hardware. The intern also follows cybersecurity policies, protects data and systems, identifies vulnerabilities, and reports potential incidents.

Supports faculty with course delivery, grading, exams, lectures, discussion sections, tutoring, office hours, student communication, course materials, record keeping, and administrative tasks. The Teaching Assistant also helps develop course plans, prepares presentations and instructional materials, proctors exams, records grades and attendance, and assists with library cataloging and lecture recording. The role is supervised by the course instructor and appointed for the duration of each academic term.

Provides front desk, reception, library circulation, customer service, clerical, basic IT, event, and classroom support. Answers inquiries, manages library materials and records, assists with audiovisual issues, supports emergencies and events, maintains organized Commons and library spaces, and performs opening, closing, shelving, auditing, and other special projects. Requires evening and weekend coverage and strong communication, organization, dependability, discretion, and customer service skills.

Provides onsite technical support for commercial technology relocation projects. Disconnects and reconnects PCs, peripherals, network equipment, and cabling; records asset details; tests connectivity; recreates workstation layouts; labels inventory; and assists with equipment moving. Maintains customer service, safety, confidentiality, accurate documentation, and productivity standards across customer sites. Requires physical handling of equipment and 100% travel to assigned locations, with occasional evening or weekend work.

Provides on-site technical support for commercial technology relocation projects. Disconnects and reconnects PCs, peripherals, network devices, and server equipment; records and labels assets; recreates workstation layouts; tests network connectivity; and troubleshoots workstation issues. Supports laboratory and server-room moves, maintains customer service, follows confidentiality and safety procedures, and assists moving crews as needed. Requires frequent travel to customer locations and the ability to lift and move equipment.

Coordinates onsite customer work orders, schedules daily assignments, tracks tickets and crew information, maintains Excel reports, confirms task completion, and escalates issues. Provides customer service, supports account and operations teams, attends customer meetings, manages documentation, resolves payroll or export issues, and mentors new coordinators. The role requires advanced Excel and Microsoft Office skills, strong organization, communication, problem-solving, and the ability to work in customer-facing office, warehouse, and job-site environments.

Administer and maintain endpoint, mobile device, Intune, Azure, Entra ID, and Active Directory environments. Build application packages, resolve escalated endpoint incidents, manage laptops and mobile devices, develop support processes, and provide KPI reporting. The role also researches technology, develops support-system roadmaps, mentors support staff, creates documentation and training materials, and recommends improvements to IT support operations.

Provides administrative and customer service support to a homeowners association and Community Manager. Responsibilities include communicating with homeowners, managing records, reports, invoices, financial information, architectural submissions, vendor coordination, compliance matters, board meeting materials, and community websites. The role also assists with inspections, meetings, events, and issue resolution while maintaining deadlines and accurate association documentation. Regular local travel to assigned communities is required.

Manage a portfolio of homeowners associations by supporting residents and boards, interpreting governing documents, ensuring compliance, coordinating vendors, managing contracts, preparing budgets and financial reports, facilitating board meetings, communicating policies, and organizing community events. The role requires strong customer service, conflict resolution, organization, leadership, attention to detail, and local community inspections using a personal vehicle.

Provides administrative, analytical, and operational support for the IT department. Manages ticketing workflows, SLA reporting, dashboards, technology assets, purchasing, vendors, contracts, invoices, and inventory audits. Documents procedures, tracks projects and departmental priorities, supports onboarding and offboarding, and coordinates installations and site visits across BronxWorks locations. The role also analyzes operational data, reconciles records, prepares management reports, and recommends workflow improvements.

Coordinates quality assurance and continuous quality improvement for a supportive housing program. Collects and analyzes program data, prepares performance reports, conducts chart audits, maintains compliance records, supports policy development, facilitates staff training, tracks incidents and grievances, administers client surveys, and presents findings to internal, external, and funding stakeholders. The role also supports client services, onboarding, documentation, grant preparation, and compliance with DOHMH requirements.

Provides administrative and clerical support for community programs, including data entry, client file maintenance, reports, mailings, filing, telephone coverage, supply ordering, workshops, errands, and event planning. Serves as a liaison among parents or guardians, schools, and program leadership, and oversees line staff when the Program Coordinator is absent. Requires strong organization, communication, computer, and time-management skills, along with local travel and occasional fieldwork.

Provides high-level administrative and operational support to the Chief Data and AI Officer and organization. Responsibilities include executive calendar and travel management, meeting and event coordination, correspondence and presentation preparation, vendor and expense administration, purchase order and budget tracking, onboarding logistics, confidential information handling, and cross-functional coordination. The role also improves administrative processes and uses AI tools to enhance productivity.