Top Operations & Support Jobs

Provide teller and branch operational support by processing transactions, resolving customer issues, promoting digital solutions, ensuring compliance and risk controls, assisting branch management with scheduling and daily operations, and motivating staff to meet business objectives.

Process and approve teller transactions, support customers and branch staff, complete routine to moderately complex operational tasks, minimize risk and follow policies, assist branch manager with operations and scheduling, escalate or resolve issues, and connect customers with digital solutions and bankers.

Lead and develop branch managers across a district to drive deposits, credit, investments, and customer experience. Translate strategy into branch routines, manage staffing and talent pipelines, ensure risk and compliance, use performance data to improve results, and partner with internal teams to grow consumer, affluent, and small-business banking.

Provide teller and branch operational support: process transactions, resolve customer issues, escalate when needed, assist branch manager with scheduling and daily operations, promote digital solutions, detect fraud risk, and help motivate the branch team while following compliance and risk policies.

Provide intermediate-to-advanced technical support for treasury and e-commerce applications on the Wells Fargo Vantage platform. Troubleshoot browser, OS, networking, and transaction issues; resolve or escalate incidents; monitor production trends; liaise with product and technology teams; and deliver a positive client experience measured by user surveys.

Leads business execution for Global Payments and Liquidity sales strategy and enablement. Advises senior sales leaders through performance analysis, scorecards, forecasting, reporting, growth initiatives, and executive recommendations. Partners cross-functionally to resolve complex challenges, improve processes, implement automation and AI-enabled solutions, and drive adoption through change management, communications, and training. Influences enterprise priorities and delivers measurable business outcomes across client segments and business lines.

Support and prepare complex commercial loan closing documentation, perform FDPA/flood determinations and compliance reviews, validate insurance coverage, identify and escalate documentation or compliance risks, coordinate with deal teams and stakeholders, and maintain audit-ready records to meet loan closing deadlines (night shift).

Support Financial Advisors with client service, account establishment and maintenance, scheduling and preparation for client meetings, executing administrative tasks (forms, filings, marketing coordination), researching account inquiries, and acting as liaison for referral sources to help grow and service client relationships while meeting regulatory requirements.

Leads major incident management for P1/P2 technology incidents from identification through resolution and closure. Serves as Incident Commander, coordinates technical teams, vendors, and stakeholders, manages escalations, provides executive communications, maintains incident documentation, and leads post-incident reviews. Analyzes incident trends, drives corrective actions and service stability improvements, enhances ITIL-based processes, and mentors junior incident managers in a 24x7 environment.

Serve as the operational partner for applications and technology services to ensure availability, resiliency, recoverability, and service stability. Lead incident management, production readiness, disaster recovery, resiliency testing, business continuity planning, and cross-functional coordination. Drive operational improvements using RCA, risk assessments, monitoring/observability, and executive reporting.