Top Operations & Support Jobs

Lead EMEA post-trade operations for FX, FCM and international collateral management. Manage teams, controls, risk, process improvement and automation, stakeholder engagement, issue escalation, and transformational change to support front-office activity and business growth.

Provide empathetic support for mortgage customers via phone, text, chat and video; resolve inquiries, escalate non-routine issues, promote digital services, follow policies and manage risk in a high-volume contact center.

Provide frontline voice customer service for Wells Fargo checking and savings account holders via phone, text, chat, and video. Resolve routine inquiries, adhere to policies and regulations, navigate multiple systems, escalate complex issues, collaborate with team, complete training, and work shifting onsite schedules including nights, weekends, and holidays.

Manage daily international fixed income and equity settlement lifecycle: monitor settlement status, reconcile cash and securities with global custodians (Clearstream/Euroclear), resolve breaks and exceptions, support triparty and repo initiatives, participate in market-change projects (UK/EU T+1), and drive process improvements using automation tools.

Support branch operations and customer experience by processing teller transactions, resolving operational issues, escalating complaints, educating customers on digital solutions, assisting branch managers with scheduling, and enforcing compliance and risk controls.

Support financial advisors by servicing client accounts, preparing forms, scheduling and preparing for appointments, handling client inquiries, coordinating referrals and marketing activities, and maintaining regulatory filing and record-keeping.

Provide front-line banking support across multiple branch locations: assist with account openings, service requests, credit applications, cash handling, and teller activities. Build customer relationships through discovery conversations, promote banking products and referrals, use digital tools to support customers, and ensure compliant, high-quality service while flexing between branches and teams.

Provide roving branch support across multiple locations: open accounts, handle teller transactions, process service requests and credit applications, build customer relationships, promote banking solutions, perform cash handling, and ensure compliant, high-quality service while adapting to changing branch environments.

Lead and support commercial loan documentation: prepare, review, validate, close, and disburse complex commercial loan packages. Ensure compliance with credit approvals, legal and regulatory requirements, and internal policies. Provide subject-matter expertise, mentor team members, manage quality and risk, coordinate stakeholders, and drive process improvements.

Produce brand-compliant, high-quality client deliverables (presentations, CIMs, pitchbooks, charts, maps). Consult with stakeholders to clarify requirements, translate inputs into structured briefs, apply presentation best practices, perform QC, and manage priorities and archives while working overnight to support US-based teams.