Senior Operations Manager - CIB Post Trade Operations - 12 Month Fixed Term Contract

Posted 3 Hours Ago
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City of London, City and County of the City of London, England, GBR
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead EMEA post-trade operations for FX, FCM and international collateral management. Manage teams, controls, risk, process improvement and automation, stakeholder engagement, issue escalation, and transformational change to support front-office activity and business growth.
Summary Generated by Built In
About this role:
Wells Fargo is seeking an Institutional Investment Operations Senior Manager to lead the EMEA Foreign Exchange, Futures Commission Merchant and International Collateral Management Operations within the Corporate & Investment Banking Operations organisation. This role offers the opportunity to lead critical operations functions supporting front-office activity, risk management, controls, process improvement and business growth.
The successful candidate will work closely with business partners, Operations leadership and global functional leads to ensure processes, procedures, systems and controls are effective, globally aligned and scalable. The role will focus on managing high-performing teams, strengthening the control environment, reducing manual touchpoints, driving automation, improving client experience and overseeing issue management for the relevant operations functions.
At Wells Fargo, you'll be part of a collaborative team that values integrity, accountability, and innovation while providing opportunities for professional growth and exposure to global markets operations.
In this role, you will:
  • Provide leadership and support to EMEA CIB and Lending Operations across Foreign Exchange, FCM and International Collateral Management activities.
  • Lead and develop a best-in-class operations team that supports business growth objectives while delivering a strong client experience.
  • Manage operational risk by ensuring processes, procedures and controls are clearly defined, consistently followed and continuously improved.
  • Build and maintain a motivated, cross-trained and resilient team with appropriate coverage, capability and capacity to support business needs.
  • Maintain awareness of the regional regulatory landscape and its impact on operational processes, controls and reporting obligations.
  • Partner with global CIB Operations leaders and cross-functional stakeholders to drive innovation, reduce cost, reduce manual processing and improve operational effectiveness.
  • Serve as a key point of contact for senior stakeholders across the business, Operations, Operational Risk, Compliance, Legal and Technology.
  • Support timely and accurate trade confirmation, settlement and post-trade activity originated by sales and trading, escalating issues as appropriate.
  • Lead transformational change initiatives with clear execution discipline, strong stakeholder engagement and measurable outcomes.
Required Qualifications:
  • Established experience in capital markets, operations or a related financial services environment.
  • Proven track record of people management or leadership experience.
Desired Qualifications:
Product and business knowledge
  • Strong knowledge of Foreign Exchange products, including spot, forwards, swaps, non-deliverable forwards, options, window forwards, novations, net present value, CLS processes, collateral calls and dispute management.
  • Knowledge of Futures and Options products and services, including relevant risks, controls and end-to-end trade lifecycle processes.
  • Understanding of trade capture, affirmation, confirmation, settlement, cancellation, correction, amendment, post-settlement processes, collateral calls and dispute management.
  • Familiarity with confirmation matching and payment processes and platforms such as FXall, GTSS, Misys, Omgeo/CTM Alert, Bloomberg CMS and CLS Browse.
  • Experience operating in a global follow-the-sun support model.
Risk management and controls
  • Strong understanding of operational risk, market risk and the risk implications of trade modification after settlement.
  • Ability to raise issues confidently, escalate early and provide constructive challenge independently.
  • Experience applying escalation policies, control frameworks and governance protocols in a regulated environment.
Process improvement and transformation
  • Proven experience improving processes, automating controls and delivering transformational change.
  • Ability to influence senior stakeholders, execute strategic initiatives and deliver measurable improvements across complex operations environments.
  • Ability to identify inefficiencies, streamline business processes and implement sustainable change.
  • Ability to translate complex technical or operational requirements into clear, actionable requests for information and collaboration.
  • Ability to incorporate multiple data sources into practical strategies and operating processes.
Leadership and people management
  • Ability to positively influence, motivate and lead diverse teams in shift-based, decentralised and geographically dispersed environments.
  • Ability to lead strategic initiatives, collaborate across a large organisation and manage competing priorities.
  • Ability to work effectively across organisational levels where flexibility, collaboration and adaptability are essential.
Posting End Date:
13 Aug 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Skills Required

  • Established experience in capital markets, operations or a related financial services environment
  • Proven track record of people management or leadership experience
  • Strong knowledge of Foreign Exchange products (spot, forwards, swaps, NDFs, options, novations, NPV, CLS processes, collateral calls, dispute management)
  • Knowledge of Futures and Options products and end-to-end trade lifecycle processes
  • Understanding of trade capture, affirmation, confirmation, settlement, cancellation, correction and post-settlement processes
  • Familiarity with confirmation matching and payment platforms (FXall, GTSS, Misys, Omgeo/CTM Alert, Bloomberg CMS, CLS Browse)
  • Experience operating in a global follow-the-sun support model
  • Strong understanding of operational risk, market risk and risk implications of trade modification after settlement
  • Experience applying escalation policies, control frameworks and governance protocols in a regulated environment
  • Proven experience improving processes, automating controls and delivering transformational change
  • Ability to lead, motivate and develop teams in shift-based, decentralised and geographically dispersed environments

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
  • Parental & Family Support Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
  • Retirement Support Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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