Top Operations & Support Jobs

The Distribution Lead manages distribution staff, monitors production processes, maintains workflow, audits performance, enforces quality standards, and ensures safety compliance.

Manage complex business operations, ensuring performance goals are met, support and train employees, and address escalations.

The Digital Care Content Analyst is responsible for content updates across digital support channels, ensuring accuracy and effectiveness. Responsibilities include writing, auditing, and communicating content changes, tracking performance metrics, and collaborating with various teams to enhance customer digital support experience.

Manage the daily operations of the Billing Operations Audits & Exceptions team, focusing on process improvement, data analysis, and team development.

Monitor Sling TV functions for real-time issues, escalate for resolution, and manage incidents while communicating with business stakeholders.

The Trainer II designs and delivers training programs to ensure organizational capability, focusing on onboarding and skills certification for new-hire technicians and support staff.

The Instructional Designer will enhance organizational performance by designing training materials, analyzing workflows, and providing user support. They will collaborate with various stakeholders throughout the project lifecycle.

The Building and Grounds Technician will maintain buildings and grounds, including landscaping, repairs, and equipment maintenance. Responsibilities include snow removal, plumbing, and general upkeep of facilities.

The Senior Registrar Program Manager will oversee DNS registry operations, manage relationships with ICANN, and design/manage websites for DISH's gTLDs, ensuring compliance and user experience.

The Field Service Manager leads, trains, and develops a team of technicians, ensuring excellent customer satisfaction and overseeing service quality and safety standards.