Top Operations & Support Jobs

Provide first-line technical support to Circle customers through email, troubleshoot issues across web, desktop, and mobile applications, advise creators, escalate product feedback, identify support trends, and collaborate with engineers, designers, and global teams. The role requires expertise in Circle’s products and admin tools, strong communication, and availability from 8:00 AM to 5:00 PM IST Tuesday through Saturday.

Provide first-line technical support to Circle customers through email, troubleshooting web and mobile applications, payments, live streams, events, notifications, and member management. Advise creators, resolve complex issues, escalate product feedback, identify support trends, and collaborate with engineers, designers, and a global team. The role is fully remote and requires working Tuesday through Saturday, 8:00 AM to 5:00 PM IST.

Provide first-line technical customer support through email, troubleshoot Circle’s web, desktop, mobile, and branded applications, advise creators, escalate product feedback, identify support trends, and collaborate with engineering and design teams. The role requires expertise in Circle’s platform, strong communication, SaaS support experience, and availability to work remotely Tuesday through Saturday during 8:00 AM–5:00 PM IST.

Provide first-line technical support to Circle customers through email, troubleshoot web and mobile applications, advise creators, and resolve complex issues. Collaborate with engineering and design teams, escalate product feedback, identify support trends, and suggest proactive solutions. Work remotely with a global team using Notion, Slack, and Zendesk while supporting customers Tuesday through Saturday during assigned IST hours.