Top Operations & Support Jobs

Manage end-to-end sales lifecycle support for Mastercard Services: coordinate deal structuring, CRM governance, pricing approvals, contracting, billing transitions, and process improvements to ensure accurate deal execution, revenue realization, and stakeholder alignment across Sales, Finance, Legal, and Delivery.

The Manager, Franchise Business Partner, will engage customers in Mastercard's ecosystem, driving business strategies, optimizing performance, and providing expertise on franchise growth and enablement.

Drive product readiness by partnering with Product, Engineering, and Customer Delivery to develop implementation guidance, testing approaches, training, and documentation. Establish readiness metrics, support launches, deliver enablement programs, and drive continuous improvement to ensure consistent, high-quality product adoption and operational excellence.

The Staffing Manager EMEA oversees resource allocation, capacity management, and operational excellence in staffing for Mastercard's Advisors & Client Services, ensuring effective client outcomes and employee development through data-driven strategies.

Partner with stakeholders to analyze revenue operations and processes, identify and implement process improvements, develop SOPs and KPIs, build dashboards, and monitor metrics to drive continuous efficiency and business transformation.