Top Operations & Support Jobs

Provides hands-on IT support for corporate offices across Europe, resolving hardware, software, connectivity, Microsoft 365, identity, and endpoint issues. Manages support tickets, device lifecycles, deployments, documentation, and user communications while coordinating with global IT teams and vendors. Supports Windows, macOS, mobile devices, networks, VoIP, Intune, Entra ID, and ServiceNow. Contributes to troubleshooting improvements, knowledge-base content, and AI-assisted ticket triage.

Leads global workplace technology strategy, engineering, and service experience across endpoints, Microsoft 365, collaboration, unified communications, meeting rooms, service desk, executive support, device lifecycle, and vendors. The role modernizes workplace platforms through automation, AI-assisted support, self-service, DEX analytics, proactive remediation, and strong governance. It manages global teams and strategic providers, sets product roadmaps and investment plans, improves reliability and adoption, and partners with security, HR, finance, procurement, and regional leaders.

Supports daily operations of the Kate Spade Canada ecommerce site, including product catalog maintenance, site merchandising, launches, promotions, content updates, quality assurance, troubleshooting, analytics reporting, and SEO/search optimization. Collaborates with marketing, creative, merchandising, buying, technology, operations, CRM, and U.S. ecommerce teams to maintain site accuracy, improve customer experience, and support business growth.

Support global retail technology deployments and production operations across POS, RFID, traffic analytics, mobile devices, and payment terminals. Administer iOS, Windows, and macOS endpoints using Intune and Jamf, maintain Entra ID and Conditional Access policies, and develop PowerShell and VBScript automation. Partner with infrastructure, InfoSec, engineering, and business teams on secure, compliant implementations. Contribute to Agile delivery, pilots, issue resolution, documentation, and AI-enabled operational improvements.

Manage wholesale order book from order entry to shipment fulfillment for specialty wholesale clients. Serve as liaison between customers, Sales, Operations, Distribution and Finance. Monitor inventory, shipment flow, and SOX controls; resolve order issues, post-shipment support, chargebacks, and provide regular analysis and process improvements.

Lead SAP Order-to-Cash digital transformation initiatives, drive integration across retail platforms, and enhance business efficiency through AI and automation.

The Safety Officer will build EHS policies, lead compliance programs, conduct safety inspections, and develop training programs while driving a safety culture within the organization.

The Director of Store Profitability, Performance & Workforce Management will enhance profitability through financial analysis, operational insights, workforce optimization, and data-driven reporting across North America stores.

The Manager, Store Operations oversees inventory systems, new store processes, and cross-functional project management, focusing on operational efficiency and continuous improvement.

The District Leader manages all retail aspects for 11 stores, enhancing customer service, team development, sales, and operations while ensuring brand standards. They strategize for business growth and maintain brand awareness, reporting key metrics to senior leadership.