Top Operations & Support Jobs

Supports global advertiser incentive programs by monitoring funding, analyzing utilization and performance, troubleshooting requests, and improving operational processes. Partners with Sales, Product, Marketing, Finance, and Accounting to ensure programs meet objectives and guidelines. Extracts data using SQL and communicates actionable insights to stakeholders. The role also reviews complex incentive requests, resolves execution issues, and improves workflows and infrastructure for scalable program delivery.

Reviews abuse and safety reports, conducts complex investigations, applies policies, identifies emerging risks, and escalates issues. Partners with Legal, Policy, Engineering, vendors, and law enforcement; provides training and feedback; supports policy development; manages data and drives workflow improvements. The role requires handling disturbing content and working a full-time weekend shift, including holidays as needed.

Provides high-level executive support to the SVP of Engineering by managing complex calendars, domestic and international travel, meetings, board engagements, communications, and confidential information. The role coordinates executive logistics, anticipates needs, protects executive time, manages shifting priorities, supports key stakeholders, and improves executive office workflows. It also collaborates with the Executive Assistant community to promote operational excellence.

Supports creator and partner programs through scaled support, education, communications, event coordination, budget and payment operations, documentation, and cross-functional workflow management. The role owns operational workstreams, tracks timelines and deliverables, coordinates issue escalations, maintains processes and resources, and identifies opportunities for automation and efficiency improvements across the Partnerships organization.

Lead a U.S.-based Trust and Safety operations team, improving safety workflows, managing escalations, analyzing data, and coordinating with global partners. Drive projects involving policy, regulatory compliance, training, tooling, and scalable enforcement solutions. Partner with Product, Engineering, Legal, and Communications teams to address emerging risks, resolve sensitive issues, and strengthen platform safety. The role requires people leadership, sound judgment, investigative ability, and comfort reviewing disturbing content.