Senior Incentive Programs Specialist

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

We are looking for a Senior Incentive Programs Specialist! As part of Global Trading Incentive Programs, you will focus on designing, launching and analyzing programs across the globe that incentivize revenue and other strategic goals. You will partner closely with Sales, Product, Marketing and Finance teams to design advertiser incentives and execute and improve processes related to these programs.

​​With your analytical skills, high-quality output, operational experience and strong ownership, you’ll optimize existing processes and build team capability infrastructure. 

What you’ll do:

• Support day-to-day operations and program analysis across Snap’s Advertiser, Agency, and GM Fund incentive programs, ensuring programs are executed accurately, efficiently, and in line with established guidelines.
• Monitor incentive funding allocations across programs and Sales organizations, tracking utilization, volume, and value to ensure funds are deployed appropriately and against intended use cases.
• Conduct recurring analysis of program utilization and performance to identify trends, flag potential risks or inefficiencies, and surface opportunities to improve incentive funding deployment.
• Partner with Sales teams to understand incentive usage, provide visibility into available funding and utilization, and help ensure requests align with program objectives and guardrails.
• Review and provide guidance on custom or complex incentive requests in partnership with Sales, Product, Marketing Science, Finance, and Accounting, balancing commercial objectives with program requirements.
• Provide day-to-day operational support across Snap’s incentive programs, including troubleshooting cases, resolving execution issues, and helping requests move efficiently from approval through fulfillment.
• Extract, analyze, and interpret data from internal systems to develop actionable insights and communicate program performance, utilization, and areas of opportunity to relevant stakeholders.
• Contribute to the design, development, and ongoing improvement of operational processes and workflows within Global Trading & Incentive Programs to increase efficiency, scalability, and the experience for internal partners and advertising clients.
• Help triage complex operational and program issues, develop data-informed recommendations, and resolve day-to-day Sales questions and challenges.

Knowledge, skills, & abilities:

• Best-in-class partnership skills with Sales and cross-functional teams, including an ability to work collaboratively, find solutions and challenge stakeholders respectfully
• Professional operations experience within an environment that has high case volumes and requires a high degree of internal relationship management and attention to detail
• Well-versed in concepts and practices of digital advertising sales, including auction marketplaces
• Experience extracting data with SQL and utilizing data visualization tools like Looker or Tableau
• Proficiency with Google Suite (Sheets, Docs, Slides, etc) and Microsoft Office (Excel, PowerPoint, Word)
• Demonstrated problem solving, troubleshooting, analytical skills, attention to detail and ability to execute defined processes
• Ability to work independently and drive activities to completion through strong ownership and attention to detail in a fast-paced and ambiguous environment
  

Minimum Qualifications:

• BA/BS required in business, marketing, communications, or other related fields
• 4+ years of relevant experience in Revenue Operations, Sales Operations or related field
• Proficient in Salesforce
• Experience working effectively in a fast-paced, deadline driven environment in collaboration with cross-functional teams

Preferred Qualifications:

• Highly detail oriented, analytical, strategic business thinker that is solutions focused and has a strong work ethic.
• Strong presentation and communication skills.
• Stakeholder management experience.
• Knowledge of 4A’s/IAB Standard Terms and Conditions Version 3.0 and experience reviewing, drafting, and discussing campaign governing terms is relevant to this role.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

Zone B:

Zone C:

If you believe this job description is missing required pay transparency information, please submit a report through this form: Job Description Pay Range Disclosure.