Top Operations & Support Jobs

Administer and configure multiple LMS platforms, manage courses and learning paths, generate reports and analyze data, support users and local admins, troubleshoot systems, upload/format content, implement new learning technologies, and partner with leadership to improve processes and data integrity.

Manage market-level coordination for Optum Advisory by supporting pipeline discipline, preparing market insights, facilitating cross-practice collaboration, tracking market plans and opportunities, and enabling sales and client engagement execution in a matrixed environment.

Develop and maintain short- and long-range demand forecasts and capacity plans; analyze performance metrics to identify opportunities; advise operations and business partners; align workforce, scheduling, and transformation teams; lead process improvements, training, and mentoring; ensure forecast accuracy and operational readiness.

The Scheduling Coordinator manages client case scheduling, oversees staffing operations, payroll, and customer satisfaction, ensuring compliance with policies.

Manage the collections and billing operations, ensuring compliance and performance metrics. Lead teams, improve efficiencies, and enhance client relationships.

As a Senior Business Systems Specialist, you'll design, develop, and deliver system solutions, consult with users, perform business analysis, manage project objectives, and ensure alignment with business needs.

Manage wholesaler relationships and lead projects to improve pharmacy profitability, while utilizing advanced data analytics and Excel proficiency.

The Director of Network Contracting will manage relationships with wholesalers, implement pharmacy profitability solutions, execute cost reduction strategies, and oversee contract negotiations.

Manage a team of analysts in the Consumer Operations Vitals & Experience Hub to monitor consumer-facing operational metrics, identify process improvements, liaise with cross-functional partners, resolve operational incidents, and drive improved consumer experience and outcomes. Hire, coach, and develop staff while reporting to the Associate Director and supporting strategic planning and resource allocation.

On-site mailroom and office services role handling incoming/outgoing mail and packages, processing live checks, scanning and digitizing documents, data entry, archiving, and collaborating with internal teams while following data security and company procedures.