Top Operations & Support Jobs

Provide high-level executive support to C-suite leaders: manage calendars, meetings, travel and expenses; plan events; handle confidential information; use Microsoft 365 and AI tools (including Copilot) to draft communications, summarize materials, optimize workflows, and improve team efficiency.

Process and approve invoices, contact provider offices to resolve invoice or W9 issues, retrieve medical records for past-due invoices, and clear invoices on hold. Supervise or assist data entry specialists, maintain document security, and work assigned shifts within business hours with occasional overtime.

Supervises daily operations of Central Check-In, manages staff, oversees financial metrics, ensures compliance and customer service, and implements operational changes.

Conduct investigations into healthcare fraud, waste, and abuse using claims data and records. Collect evidence, interview subjects, document findings, support settlements and legal proceedings, ensure regulatory compliance, and collaborate with state/federal partners.

Lead a global exploratory ideation team within Payment Integrity to identify, validate, and convert new medical cost savings opportunities. Own pipeline prioritization, governance, financial reporting, forecasting, and delivery against savings targets. Partner with Product, Operations, and enablement teams to operationalize concepts into production and communicate progress and risks to senior leadership.

As a Scheduling Specialist, you will manage patient referrals and schedules using an online system, ensuring optimal clinician assignments and workflow processing.

Manage daily office operations, facilities, and administrative processes. Coordinate onboarding/offboarding, meetings, events, vendor and budget tasks, executive support, and continuous improvement initiatives to enhance employee experience and operational efficiency.

Provide Level 2 desktop and device support across multiple sites: troubleshoot hardware/software/OS issues, manage incidents and escalations, deploy and patch Windows/Mac systems, support VDI and enterprise apps, manage device lifecycle and endpoint tools (SCCM/Intune/Tanium), handle AD/group policy and access/MFA/VPN issues, ensure SLA compliance and perform root cause analysis.

Lead development and execution of a Voice of the Customer and business relationship management capability for Corporate Real Estate. Design survey frameworks, partner with analytics, convert feedback to improvement plans, and present executive-level insights to drive service quality and accountability.

Manage high-volume inbound calls from labs and providers; coordinate specimen pickups, routing, and processing; troubleshoot specimen handling and transport issues; document interactions in systems; resolve customer complaints; follow lab policies and regulatory requirements; collaborate with couriers and lab staff to ensure timely, accurate service.