Business Systems Analyst - Remote

Posted 51 Minutes Ago
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Hiring Remotely in La Crosse, WI, USA
In-Office or Remote
73K-130K Annually
Mid level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Analyzes business processes and translates business needs into technical software requirements. Facilitates communication among stakeholders, product teams, architects, and engineers; documents functional and non-functional requirements; develops end-to-end test plans; and maintains technical documentation. The role requires independent problem-solving, software implementation experience, technical writing, enterprise application knowledge, U.S. citizenship, up to 10% travel, and eligibility for a federal security clearance.
Summary Generated by Built In
Requisition Number: 2389157
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Optum Serve is dedicated to serving our nation's military and Veterans. We have the honor to support federal agencies in their efforts to advance the United States health care system and improve the overall health and well-being of all those who serve or have served our country. Our health services are designed to help everyone live healthier lives.
Business Analysts help derive, interpret, and translate detailed business requirements into in-depth technical software requirements and specifications through analysis on large projects or business contract pursuits.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and alternatives
  • Facilitate communication between different stakeholders, translating between business needs and technical requirements
  • Collaborate and communicate with product areas and their respective feature teams to develop and implement solutions
  • Documenting functional requirements and collaborating with Architect and Engineering partners on non-functional requirements to drive solution decisions
  • Develop comprehensive functional end-to-end test plans for epics/workstreams to validate feature delivery meets documented functional requirements
  • Write and maintain documentation which could include descriptions of program development, logic, coding, testing, changes, and/or corrections

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 3+ years of experience developing technical requirements for the implementation of new software
  • Experience in technical writing and/or software documentation
  • Experience working as a liaison between IT professionals and operational stakeholders
  • Foundation understanding of how enterprise applications interact, including data flow across business functions
  • Proven capability to work independently as well as on a team in both a lead and support role and prioritize work while meeting critical deadlines
  • Demonstrated solid analytical and problem-solving skills
  • Ability to travel up to 10%
  • United States Citizenship
  • If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment

Preferred Qualifications:
  • Bachelor's Degree in Computer Science or Management Information Systems (MIS) or other related field with an emphasis in MIS
  • 2+ years of experience working as a liaison between IT, internal and external business leads and end user community
  • 1+ years of experience developing test cases for implemented software
  • Experience working in a health care environment
  • Experience supporting government contracts
  • Solid understanding of database structures and a foundational grasp of how applications interact and share data across systems

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • 3+ years of experience developing technical requirements for new software implementation
  • Experience in technical writing and/or software documentation
  • Experience serving as a liaison between IT professionals and operational stakeholders
  • Foundation understanding of enterprise application interactions and data flow across business functions
  • Ability to work independently and collaboratively, prioritize work, and meet critical deadlines
  • Strong analytical and problem-solving skills
  • Ability to travel up to 10%
  • United States citizenship
  • Ability to obtain and maintain eligibility for a Confidential, Secret, or Top Secret security clearance
  • Bachelor's degree in Computer Science, Management Information Systems, or a related field
  • 2+ years of experience liaising between IT, business leads, and end-user communities
  • 1+ years of experience developing test cases for implemented software
  • Experience working in a healthcare environment
  • Experience supporting government contracts
  • Understanding of database structures and application data exchange across systems

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Parental & Family Support Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
  • Retirement Support A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
  • Equity Value & Accessibility An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
Detroit, MI
Dublin, Ireland
Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
Letterkenny, Ireland
Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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