Top Operations & Support Jobs

Leads end-to-end management of high-impact IT incidents, coordinating infrastructure, applications, networks, security, cloud, vendors, and support teams. Directs incident bridge calls, drives service restoration, communicates with executives and stakeholders, maintains ITIL-aligned processes, and facilitates post-incident reviews. Tracks incident trends, SLA compliance, and operational metrics while improving accountability, efficiency, and enterprise incident management practices.

Provides onsite IT infrastructure and workplace technology support across manufacturing facilities. Monitors network and physical systems, troubleshoots infrastructure incidents, performs protocol analysis, deploys hardware and software, maintains asset documentation, supports backup and disaster recovery, coordinates vendors and technical teams, co-leads IT projects, and helps automate infrastructure management.

Provides onsite IT infrastructure and workplace technology support across manufacturing facilities. Monitors network and server performance, troubleshoots infrastructure issues, manages incidents, analyzes protocols, deploys hardware and software, maintains technology inventories, supports backup and disaster recovery, coordinates vendors and technical teams, contributes to IT projects, and helps automate infrastructure management.

Lead operational health, governance, and continuous improvement for endpoint and collaboration environments. Own device lifecycle, provisioning, endpoint governance, and M365 platform operations. Track KPIs/SLAs, partner with Security/IAM/Compliance, drive automation and operational readiness, and advise leadership on service health and transformation.

Lead digital transformation initiatives in Philippines and Indonesia, focusing on strategy execution and stakeholder engagement for scalable digital solutions.