Top Operations & Support Jobs

Lead the global network and A/V teams, managing infrastructure, vendor relations, and ensuring high-performance services across Datadog offices.

As a GTM Strategy/Operations Associate, you will optimize GTM processes, analyze sales performance, manage projects, and collaborate with stakeholders to enhance operational efficiency.

The Real Estate Associate Project Manager will manage coworking initiatives globally, coordinating services, maintaining records, and analyzing usage to optimize operations within the Real Estate team.

The role involves leading strategy and operations for Channels and Alliances at Datadog, driving growth through data-driven decision-making and process improvements, while collaborating with multiple teams and managing subordinates.

Manage and review sales opportunities and order forms for compliance, resolve order discrepancies, facilitate signatures, support marketplace orders, provide sales training, improve order processes, test projects, maintain documentation, meet month-end close deadlines, and perform tasks affecting customer billing and access.

Provide technical support and excellent customer service for employees worldwide: deploy and maintain endpoint devices (macOS, iOS, Chrome OS, Windows), onboard new hires, manage tickets and inventory, support SaaS tools (G Suite, Slack, Zoom, Jamf), maintain documentation, support conference room unified communications, participate in projects and on-call rotation, and use AI tools to optimize workflows.

The Senior Billing Operations Analyst at Datadog will support billing inquiries, collaborate with teams, manage requests, and improve processes within the Finance department.

Investigate and resolve complex APM escalations, build tooling and troubleshooting workflows, mentor and enable global support, and partner with Engineering/Product to improve tracing, instrumentation, and observability.

The Billing Operations Analyst supports cross-functional teams by resolving billing inquiries, managing requests, and enhancing operational efficiency in the Finance department.

The Director will manage Technical Support Engineering teams, mentor staff, oversee performance metrics, and drive strategic initiatives for customer support.