The Enterprise IT Support team is responsible for the hardware and software that Datadog employees around the world use on a daily basis to successfully do their jobs.
As an Enterprise IT Support intern, you will combine theoretical learning at your school with practical, hands-on experience in our IT Support team. Over the course of your internship, you will progressively take on more responsibilities while helping ensure our ever-growing user base has everything they need to do their job. You’ll also gain exposure to security-adjacent tasks relevant to IT support operations.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do
- Learn and assist in providing customer service and technical support for our employees
- Shadow and support laptop deployment as part of onboarding and refresh cycles
- Shadow and support laptop collection and account deactivation as part of employee offboarding cycles
- Participate in new hire orientations to understand policies, best practices and services used within Datadog
- Assist with general ticketing, account management, and basic troubleshooting under supervision
- Help maintain hardware and software inventory
- Contribute to documentation creation and maintenance
- Observe and support unified communications setups in conference rooms and common areas
- Participate in team meetings and knowledge-sharing sessions
- Gain exposure to deployment and security-related projects
- Support multi-factor authentication (MFA/2FA) setup and troubleshooting for employees
- Observe and support endpoint device enrollment using mobile device management (MDM) tools
- Gain familiarity with access management principles, including the processes used to grant, review, and revoke employee access
- Assist in following established procedures when responding to basic IT Security incidents under supervision
- Participate in identity verification processes
- Develop skills in various SaaS tools and IT workflows
Who You Are:
- You will graduate in 2027 with a degree in IT, Cybersecurity, Communications, or a related field
- This internship is required as part of your academic curriculum
- You are passionate about technology and eager to learn
- You love working in a team and helping people
- You have a basic understanding of computer hardware and software
- You have good communication skills in English and French
- You are curious about how things work and enjoy problem-solving
- You are available to complete a six-month internship beginning in February, March, April, May, or June 2027. (we are unable to accommodate internships starting at any other time)
Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.
Benefits and Growth:
- Work on meaningful technical challenges alongside engineers across the globe
- Participate in mentorship and buddy programs designed to support learning and development
- Join an in-person intern cohort, attend company social events, and engage with Datadog Community Guilds and employee resource groups throughout the internship
- Receive relocation support and travel benefits where applicable
- Enjoy office perks including snacks, drinks, and catered lunches on Monday, Wednesday, and Friday
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
Please ensure that you submit your CV/resume in English. If possible, please apply using your personal email address instead of your university email address.
Students can sign up for a free Datadog Pro account to learn more about our platform and products.
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About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Skills Required
- Graduate in 2027 with a degree in IT, Cybersecurity, Communications, or a related field
- Internship is required as part of the candidate's academic curriculum
- Basic understanding of computer hardware and software
- Good communication skills in English and French
- Availability for a six-month internship beginning in February, March, April, May, or June 2027
- Passion for technology and eagerness to learn
- Teamwork and interest in helping people
- Curiosity, problem-solving interest, and strong communication
What the Team is Saying
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Datadog Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, with medical, dental, and vision plans plus added mental-health resources and wellness support. Feedback suggests virtual-care options and fitness reimbursements further strengthen this area.
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Parental & Family Support — Paid parental leave and broad family-forming benefits (e.g., fertility, adoption, surrogacy) are consistently highlighted. Feedback suggests extras like childcare help and pet-related benefits reinforce an inclusive family focus.
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Equity Value & Accessibility — Employees have access to equity via new-hire grants and a discounted Employee Stock Purchase Plan. Feedback suggests these ownership programs materially enhance total rewards for many roles.
Datadog Insights
What We Do
Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.
Why Work With Us
At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.
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Datadog Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.
