Provide high-volume inbound phone support to real estate agents and brokers: troubleshoot product and billing issues, update Salesforce records, achieve one-call resolution targets, and follow attendance and quality guidelines in a hybrid Scottsdale office.

Handle high-volume inbound calls from real estate agents and brokers to troubleshoot product/software issues, resolve billing and general inquiries, update Salesforce, meet productivity and quality metrics, and collaborate with teammates while working hybrid in-office shifts.