Top Operations & Support Jobs

Investigate and manage workers' compensation claims end-to-end, determine compensability, meet statutory deadlines, negotiate settlements, identify fraud/subrogation, collaborate with internal and external partners, and minimize total cost of risk while maintaining service and performance targets.

The Analyst IV Business Systems is responsible for delivering POS and Payments solutions, collaborating with various stakeholders, and ensuring system performance and compliance while leading initiatives and mentoring junior analysts.

Lead major incident response activities: coordinate cross-functional teams, manage communications (including executives), ensure ITIL-aligned processes, drive root cause analysis and continuous improvement to restore services and prevent recurrence.

Lead major incident response activities, coordinate IT teams, vendors, and executives, ensure timely communications and adherence to ITIL processes, drive root cause analysis and continuous improvement, and identify trends to prevent future incidents.

Lead and coordinate responses to major IT incidents, ensuring rapid resolution, clear executive communication, cross-team coordination, ITIL-aligned processes, root cause analysis, and continuous improvement of supplier and operations performance.

Greet visitors and vendors, screen and route calls, manage conference room scheduling and lobby organization, assign visitor badges, relay messages promptly, submit IT badge access requests, and perform general administrative tasks to support the corporate office.

Lead and coordinate rapid response to major IT incidents, manage communications with stakeholders and executives, enforce ITIL-aligned processes, drive root cause analysis and continuous improvement, and collaborate with service desk, vendors, and support teams to restore services.

Lead and coordinate the rapid response to major IT incidents, ensuring cross-team execution, executive communication, adherence to ITIL standards, root-cause analysis, and continuous improvement to prevent recurrence and optimize supplier and operations performance.

Lead and coordinate Major Incident Management responses, ensuring rapid resolution across IT teams, vendors, and stakeholders. Maintain ITIL-compliant processes, drive communications to executives, analyze root causes, and implement continuous improvement initiatives to optimize supplier and operational performance.

The Director of Tech Transformation & Talent will lead technology transformation initiatives, develop talent strategies, and implement modern operating models to enhance organizational effectiveness.