Top Operations & Support Jobs

Serve as liaison between store operations and IT for SAP S/4 IS-Retail, SAP CAR, POS and ECOM. Gather requirements, document processes, support UAT, analyze transaction discrepancies, drive process improvements, maintain business documentation, and support store adoption of system changes to improve inventory, receiving, and POS workflows.

The Senior Manager, IT Executive Support leads a team to provide high-tech support to executives, ensuring optimal technology experiences. Responsibilities include team oversight, technical troubleshooting, event execution, and collaboration with service providers. The role requires strong leadership, customer service skills, and adaptability to changing priorities while managing sensitive information.

Monitor and maintain automated monitoring equipment for fire, intrusion, and refrigeration alarms across retail, distribution, and corporate sites. Dispatch emergency responders and asset protection personnel, coordinate after-hours incident responses, program alarm panels and key fobs, manage keys and access control, verify CCTV, and complete incident reporting while supporting safe overrides and training.

The Analyst IV Business Systems is responsible for delivering POS and Payments solutions, collaborating with various stakeholders, and ensuring system performance and compliance while leading initiatives and mentoring junior analysts.

Document system requirements and user stories, create diagrams and specifications, support testing and walkthroughs, collaborate with technical teams to validate system behavior, and assist with critical escalations and urgent IT incidents as needed.