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Cloud • Information Technology • Security • Software
Provide technical Tier 1 support for JumpCloud customers across email, phone, chat and remote sessions. Triage and resolve high-priority macOS, MDM, directory and API issues, reproduce defects, collaborate with engineering and product teams, maintain knowledge base articles, and support onboarding/offboarding.
Top Skills:
Ai Prompt EngineeringApple DepApple MdmAptCentosDebianFilevaultGoogle WorkspaceiOSJumpcloudKeychainLdapmacOSOktaPamRest ApisRhelRpmScriptingSshUbuntuVppYum
Cloud • Information Technology • Security • Software
This role focuses on building agentic outbound systems using AI and automation to improve efficiency, pipeline generation, and productivity within GO-to-Market strategies. Responsibilities include designing workflows, automating outreach, and collaborating with cross-functional teams.
Top Skills:
APIsClayGong EngageLlmsMarketoOpenpriseReplitSalesforceZapier
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