Top Operations & Support Jobs

Onboard clients to the Enfusion platform and build customized financial reports (P&L, positions, trade blotters, risk, regulatory). Scope reporting needs with clients, create custom fields using Java/JavaScript, and coordinate with solutioning, project managers, and product teams to meet and enhance reporting requirements.

Supports Revenue Operations through Salesforce data hygiene, secondary research, sales process tracking, pipeline and forecasting inputs, ad hoc analysis, process documentation, and reporting. Collaborates with senior analysts and sales tool teams on CRM administration, territory routing, and data integrity while developing expertise in sales technology and revenue operations.

Manage client engagement, reporting, and operational performance for financial services clients. Oversee delivery metrics, service quality, and standard operating procedures; mentor analysts; provide client training and issue resolution; collaborate with sales/support to expand service offerings and gather product feedback.

Own third-party interface queries and break resolution, review daily/monthly activities, investigate reconciliation issues, design interface workflows with internal and external stakeholders, and drive process improvements while strengthening client and vendor relationships.

The Data & Recon Team Lead oversees intelligence gathering, data analysis, team performance, and operational efficiency while fostering team development and client success.

The Sr. Service Delivery Manager manages client relationships and operational performance, ensuring quality service delivery and client satisfaction. This role involves strategic planning, client engagement, and collaboration with internal teams.

The Subject Matter Expert will provide expertise in trading workflows and FIX protocol, developing product solutions, executing test plans, and mentoring junior team members.