Top Operations & Support Jobs

Perform end-to-end corporate client onboarding, including KYC, CDD, and EDD reviews; validate documentation; analyze ownership and beneficial ownership; perform risk assessments and assign risk ratings; identify AML/sanctions risks and escalate; coordinate to resolve documentation gaps; maintain onboarding records and support periodic reviews and remediation.

The Associate Administrative Assistant provides reception support, general administrative assistance, manages communications, and assists in organizing office tasks and documentation.

Provide B2B customer service and administrative support for corporate/legal filings: respond to internal inquiries, manage customer records and portfolios, navigate multiple systems, review/process legal documents and filings, support EMC/EPS projects, and resolve customer/documentation issues promptly and accurately.

Provide onsite and remote IT support to internal and external users, manage high-volume service desk tickets, troubleshoot Windows, AD, Exchange, networking and infrastructure issues, perform root-cause analysis, track KPIs and SLAs, participate in on-call rotations, and create service desk procedures and end-user documentation.

Act as day-to-day contact for a portfolio of clients, administer incentive and reward structures, maintain accurate client records, ensure regulatory compliance, communicate with stakeholders, prioritize workloads, and eventually supervise and mentor junior administrators while supporting onboarding and business development tasks.

Manage international corporate compliance and transactional needs, collaborating with clients and fulfillment teams to meet deadlines and assist with governance requirements.

Provide expert support for ViewPoint application, manage incidents, perform complex SQL analysis, and ensure data integrity while enhancing application configuration.

Maintain and update CSC's Company Records database, process requests from internal and external customers, research entity status with Secretaries of State, correct error logs, and collaborate across teams while delivering exceptional customer service.

Provide Tier 2 functional and technical support for the NavOne (Quantios) application, resolving complex incidents, performing advanced SQL data analysis and controlled fixes, configuring application settings, supporting vendor releases and testing, producing documentation and runbooks, and assisting regulatory reporting (FATCA/CRS) in a regulated financial services environment.

Lead day-to-day administration of a portfolio of Guernsey trusts and companies, ensuring compliance with regulatory requirements, maintaining client records, coordinating with advisers and banks, overseeing cash and payment processes, supporting bookkeeping and tax/AEOI filings, and deputising for management to deliver consistent fiduciary services.