Top Operations & Support Jobs

Provide central administrative support for a busy corporate team: manage diaries, meetings, documents (SharePoint), expenses, vendor/facilities coordination, project tracking, and process improvements while handling confidential information.

Prepare, review, scan, index, and electronically file legal documents; perform data entry; resolve customer and documentation issues; provide internal and external customer service; use multiple systems for document retrieval.

Perform end-to-end KYC/AML client acceptance and CDD including document verification, screening for PEP/sanctions, identifying UBOs, managing client outreach, maintaining case timelines and quality, coaching junior staff, and ensuring adherence to policies and regulatory requirements.

Support and improve IT service management processes (incident, problem, change), coordinate with stakeholders to meet SLAs, drive continuous improvement, and ensure efficient delivery of technology services to clients.

Lead and supervise a team of Client Service Representatives handling business license filings. Set KPIs, delegate work, monitor performance, coach and develop staff, handle escalations, improve processes, and ensure high productivity and client satisfaction in a hybrid office environment.

Lead and supervise a client service team handling business license filings. Oversee daily operations, set KPIs and goals, delegate tasks, monitor performance, handle escalations, design processes, deliver coaching and training, and drive productivity, service quality, and client satisfaction.

Lead and manage end-to-end Service of Process operations, ensuring compliance, SLA adherence, and high accuracy. Drive process improvements, KPI monitoring, MIS reporting, stakeholder collaboration, and team development. Handle escalations, cross-jurisdictional coordination, and operational governance while maintaining productivity and service quality.

Lead a team of Client Order Coordinators managing business license filings. Oversee daily operations, set KPIs and goals, coach and develop staff, handle escalations, implement processes, run performance reviews, and ensure productivity and client satisfaction.

Manage corporate compliance and transactional needs for multinational entity portfolios. Serve as primary client contact, coordinate with internal fulfillment teams via Salesforce CRM, research jurisdictional filing requirements, oversee annual compliance and ad hoc transactions, provide status updates, mentor junior staff, and maintain accurate company records in entity management systems.

Administer a portfolio of companies and partnerships from formation to closure: handle correspondence, update statutory registers, file documents with regulators, perform due diligence, maintain client database, conduct portfolio reviews, escalate issues, and support CRM, CROs, and ad hoc projects.