Client Relationship Manager
Cayman Islands
Monday-Friday 7:00 am - 3:00 pm
Onsite
The Client Relationship Manager is responsible for supporting a portfolio of Asia-based corporate services clients serviced through the Hong Kong Client Service team. Acting as a key coordination and execution resource, the Relationship Coordinator partners closely with Asia-based client service professionals, who serve as the primary client contacts, to ensure the seamless delivery of corporate services across Cayman entities and structures. This role serves as a central liaison among the Hong Kong Client Service team, Cayman corporate services teams, Risk & Compliance, KYC Services, Finance, and other operational functions. The Client Relationship Manager is responsible for coordinating client onboarding, governance activities, risk and compliance requirements, Local Acceptance Committee (LAC) approvals, and ongoing client servicing matters, ensuring that client requests are managed efficiently and in accordance with internal policies and regulatory obligations.
Some of the things you will be doing:
Client Service and Relationship Support
- Support the delivery of corporate services to a portfolio of Asia-based clients, primarily managed through the Hong Kong Client Service team.
- Act as the Cayman-based coordination point for client service activities, ensuring timely execution of requests and deliverables.
- Work closely with Hong Kong Client Service Managers and relationship teams to facilitate the delivery of services for Cayman entities and structures.
- Monitor client requests, service commitments, and deadlines, ensuring matters are progressed and completed efficiently.
- Provide status updates and reporting to Hong Kong stakeholders on active client matters and outstanding actions.
- Assist with client onboarding, entity management activities, restructuring projects, and ongoing governance matters.
Local Internal Coordination
- Coordinate the end-to-end Local Acceptance Committee (LAC) approval process for new clients, new business opportunities, and material changes to existing relationships.
- Serve as a key liaison between client service teams and Risk & Compliance functions.
- Coordinate requests from Compliance, AML, KYC, Sanctions, and Risk teams relating to onboarding, periodic reviews, remediation exercises, and ongoing monitoring.
- Facilitate the collection of information and documentation required for due diligence reviews.
- Support adherence to Cayman regulatory obligations, internal policies, and global risk management standards.
Cross-Functional Stakeholder Management
- Partner with KYC Services, Legal, Finance, and Operations teams to deliver coordinated client solutions.
- Manage information flow between Cayman and Hong Kong teams, ensuring stakeholders have visibility into ongoing matters.
- Coordinate activities across multiple jurisdictions and service lines to support client needs.
- Support implementation of operational improvements and service enhancement initiatives.
- Build strong working relationships with regional and global business partners.
Corporate Services Administration
- Maintain accurate client and entity records within applicable systems.
- Support the coordination of incorporations, entity changes, director appointments, governance actions, restructurings, and dissolutions.
- Assist with preparation of management reports, service metrics, and client status updates.
- Ensure documentation is maintained in accordance with regulatory and internal recordkeeping standards.
- Support billing administration and other operational activities as required.
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
- CSC is a great place to work with smart and dedicated people.
- We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work.
- We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
- Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
- CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
- As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
What the Team is Saying
CSC Compensation & Benefits Highlights
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Parental & Family Support — Company materials document 12 weeks fully paid maternity leave and 6 weeks fully paid parental and adoption leave with eligibility after 30 days, signaling robust support for growing families. The clearly defined, fully paid durations indicate meaningful coverage beyond basic policies.
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Retirement Support — A 401(k) with a strong company match is consistently described, frequently as 100% up to 6%, with vesting provisions outlined in recent guides. This structure supports long‑term savings and is presented as a competitive element of the package.
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Healthcare Strength — Official guides list multiple medical plan options (e.g., Aetna and, in some locations, Kaiser), plus dental, vision, and an Employee Assistance Program alongside wellness resources. Breadth and named carriers point to robust core health coverage.
CSC Insights
What We Do
CSC is a global leader in providing business, legal, tax, and digital brand services to companies around the world. With more than 8,000 employees, CSC operates in more than 140 jurisdictions, delivering solutions that help businesses thrive. We pride ourselves on our client-focused approach, market-leading expertise, and unmatched global reach.
Why Work With Us
CSC gives its employees the autonomy to innovate and problem solve, to grow and to share their expertise, and to be a part of a group that genuinely cares for each other and their customers. We offer an excellent benefits package along with good work-life balance in a fun and collaborative environment.
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