Top Operations & Support Jobs

The Account Representative manages customer operations, coordinates with carriers, ensures profitability, tracks KPIs, and identifies improvement opportunities.

Work Thurs–Sun securing carrier capacity by making high-volume outbound and inbound calls, negotiating shipment moves, tracking freight, solving transit issues, and updating internal customer sales teams.

The Claims Analyst manages complex cargo claims, ensuring timely resolutions and financial integrity while mentoring junior team members and optimizing operations.