Provides IT support as an intern at MassMutual India. The description emphasizes working collaboratively in an inclusive environment and contributing innovative ideas, but does not specify detailed technical duties, tools, qualifications, travel, salary, or clearance requirements.

Manages insurance policy funding operations by validating transfer-of-assets packets, following up with carriers and financial institutions, documenting call outcomes, communicating status to financial advisors, resolving funding roadblocks, coordinating corrected forms and vendor requests, and confirming receipt of funds before policy issuance.

Provide L2 production support for large UiPath RPA environments, monitoring and maintaining bots, resolving incidents, performing root cause analysis, deploying updates, supporting users, documenting runbooks, and optimizing VDI and licensing. Collaborate with L1 and L3 teams, improve automation processes, and mentor junior staff. The role requires programming, scripting, operating system, testing, debugging, UiPath architecture, and unattended bot development expertise, along with rotational US-time-zone shifts.